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User Guide

How to re-record my Face information?

Why can my phone be unlocked through Face Access when I wearing a mask?

Which Vivo phones support Infrared Face Access?

Can I use Face Access to unlock my phone at night or in low brightness?

How to turn on Fingerprint and Face Unlock

What should I do if Face Access does not work sometimes?

What is Infrared Face Access?

Can others unlock my phone by using Face Access?

How many faces can I add on my phone?

How to use Facial recognition?

Why can I not use Face Access when the battery capacity is under 10%?

How to use Face Access to unlock my phone without pressing Power button?

Why can I not use Face Access to unlock my phone when the screen is off?

Can I unlock my phone with Face Access through the picture?

Why are there colored stripes around the screen every time I unlock my phone?

Can I turn off Face Access Animation Effect?

How to improve the success rate of Face Access in low brightness?

Why does my phone still stay on lock screen interface after unlocking through Face Access?

Find my phone
Vivo & Google account
Storage & File Manager
Backup & vivoCloud
Personal Hotspot & Wi-Fi
Music & Video
Lag & Stuck
Purchase consulting
User Guide