Top questions

Operation system

System update Operation system App manager Firmware installation

Products

V11 & V11i Y17 V15 Pro & V15 Y91i

Power, Battery & Heating

Charge consulting Heating Power consumption Battery Charging issue

System features

Screenshots & Screen recording Most-used system features Jovi Game mode Smart motion Other system features

Find my phone

Camera & Albums

Camera issues Camera settings Camera features Videos Albums features Albums issues

Network & Communication

Network settings VoLTE & iRoaming SIM card Network issues Phone communication Messages communication

Storage & File Manager

SD card System storage OTG File Manager

Privacy & Security

Face Access Lock screen password System Security Fingerprint App lock File safe Rejection FBE Encryption

Connectivity

USB connectivity Wireless connectivity Location Bluetooth connectivity

i Theme & Desktop

Font Theme Lock screen style Wallpaper Desktop Widget

Warranty

Warranty Policy E-warranty card After-sales service

Hardware

Water & Liquid Internal Hardware Screen Others External Hardware

Sound & Vibration

Earphone Ringtone settings Sound issues Sound settings Ringtone issues Vibration

System apps

Most-used system apps Input method Google apps Email Other system apps

Phone & Contacts & Messages

Phone settings Contacts Phone issues Messages issues Messages settings

System settings

Other system settings Date, Time & Language Display, Brightness & Auto-lock Developer options

Status bar and notification

Notification settings Status bar Indicator & Flash Notification issues

Music & Video

Music Hi-Fi & Audio Video

Vivo & Google account

Vivo account Google account

Backup & vivoCloud

Purchase consulting

Lag & Stuck

Lag Stuck

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Third-party apps

Other third-party apps Social media apps

Where can I find the serial number(SN code)?

How to check the specifications of my phone?

What should I do if "IMEI code is invalid" displays on my phone?

Where can I find SAR?

Does Vivo phone support FCC certification?

vivo

Touch Your Heart

Where can I find the serial number(SN code)?

How to check the specifications of my phone?

What should I do if "IMEI code is invalid" displays on my phone?

Where can I find SAR?

Does Vivo phone support FCC certification?