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Welcome to vivo Support

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi

The pictures in Albums are damaged. What should I do?

I cannot see pictures or screenshots in Albums. What should I do?

What is Album Thumbnails?

Why can I not delete the pictures and videos?

Why can I not find the videos in Albums?

Why are there many picture caches?

Why do the pictures turn blurred when I zoom them out?

Why can Gif pictures not be played?

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi