Top questions

Operation system

System update Firmware installation App manager Operation system

Find my phone

Privacy & Security

Lock screen password File safe System Security Fingerprint Rejection Face Access FBE Encryption App lock

i Theme & Desktop

Theme Wallpaper Desktop Font Widget Lock screen style

Connectivity

USB connectivity Bluetooth connectivity Wireless connectivity Location

Vivo & Google account

Vivo account Google account

Storage & File Manager

SD card OTG System storage File Manager

System features

Jovi Screenshots & Screen recording Smart motion Game mode Most-used system features Other system features

Products

V15 Pro & V15 Chinese phones Y17 NEX Dual Display Edition Y30

Camera & Albums

Camera settings Camera features Albums issues Camera issues Albums features Videos

Power, Battery & Heating

Battery Charge consulting Power consumption Heating Charging issue

Status bar and notification

Notification settings Notification issues Status bar Indicator & Flash

Network & Communication

Network settings VoLTE & iRoaming SIM card Phone communication Network issues Messages communication

Backup & vivoCloud

Phone & Contacts & Messages

Messages settings Phone settings Contacts Phone issues Messages issues

Sound & Vibration

Sound issues Ringtone settings Ringtone issues Sound settings Earphone Vibration

System apps

Most-used system apps Google apps Input method Email Other system apps

Warranty

E-warranty card Warranty Policy After-sales service

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

System settings

Display, Brightness & Auto-lock Other system settings Date, Time & Language Developer options

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Music & Video

Hi-Fi & Audio Music Video

Lag & Stuck

Lag Stuck

Third-party apps

Other third-party apps Social media apps

Purchase consulting

User Guide

My phone frequently reboots. What should I do?

My phone is stuck on Vivo logo interface. What should I do?

Why does my phone itself operate without any touch?

My phone is stuck. What should I do?

What should I do if my phone cannot be powered on?

What should I do if my phone switches on/off suddenly?

Will Vivo phone is powered off automatically when the temperature is too high?

My phone is powered on slowly. What should I do?

Will Vivo phone be powered off automatically when the temperature is too low?

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