Top questions

Operation system

System update Firmware installation App manager Operation system

Find my phone

Privacy & Security

Lock screen password File safe System Security Fingerprint Rejection Face Access App lock FBE Encryption

i Theme & Desktop

Theme Wallpaper Desktop Font Widget Lock screen style

Storage & File Manager

SD card OTG System storage File Manager

Vivo & Google account

Vivo account Google account

System features

Screenshots & Screen recording Smart motion Game mode Jovi Most-used system features Other system features

Camera & Albums

Camera settings Camera features Albums issues Camera issues Albums features Videos

Power, Battery & Heating

Battery Charge consulting Power consumption Heating Charging issue

Status bar and notification

Notification settings Notification issues Status bar Indicator & Flash

Products

V15 Pro & V15 Chinese phones Y17 NEX Dual Display Edition Y30

Network & Communication

Network settings VoLTE & iRoaming Network issues SIM card Phone communication Messages communication

Backup & vivoCloud

Sound & Vibration

Sound issues Ringtone settings Sound settings Ringtone issues Earphone Vibration

Phone & Contacts & Messages

Messages settings Phone settings Contacts Phone issues Messages issues

Connectivity

Bluetooth connectivity USB connectivity Wireless connectivity Location

System apps

Most-used system apps Google apps Input method Email Other system apps

System settings

Display, Brightness & Auto-lock Other system settings Date, Time & Language Developer options

Warranty

E-warranty card Warranty Policy After-sales service

Hardware

Water & Liquid Screen Internal Hardware Others External Hardware

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Music & Video

Hi-Fi & Audio Music Video

Lag & Stuck

Lag Stuck

Third-party apps

Other third-party apps Social media apps

Purchase consulting

User Guide

My phone frequently reboots. What should I do?

My phone is stuck on Vivo logo interface. What should I do?

My phone is stuck. What should I do?

Why does my phone itself operate without any touch?

What should I do if my phone switches on/off suddenly?

What should I do if my phone cannot be powered on?

Will Vivo phone is powered off automatically when the temperature is too high?

Will Vivo phone be powered off automatically when the temperature is too low?

My phone is powered on slowly. What should I do?

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