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User Guide

How to take clear photos?

I cannot use Camera. What should I do?

Why are the pictures I take blurred?

How to remove the red eye?

Why is the 48M option in Camera gray?

Why is there much noise on the pictures?

Why are people in the distance blurred when taking selfies?

What should I do if I cannot focus on the objects when taking photos?

I cannot click Shutter button to take a photo. What should I do?

Why is there the Ghosting when using HDR mode or Ultra HD mode?

Why are there stripes when I take photos of the display screen?

Why does Camera get brighter when I enter?

How to take Time-Lapse pictures(videos)?

Why is there the dazzle light?

The selfies are in the opposite direction. What should I do?

I cannot turn on flash when I take photos. What should I do?

Why is there the virtual shadow?

Why can I not adjust exposure under Portrait mode?

Why are the photos taken in WIDE mode stretched?

Why does the video recorded when using the selfie stick have no sound?

Why can the flash not be turned on under Portrait mode?

Why is the Shutter button loaded for a while when taking pictures at night?

Why will Palm mode be turned off automatically after closing Camera?

Why can the photos taken by my phone not be saved?

Find my phone
Vivo & Google account
Storage & File Manager
Backup & vivoCloud
Personal Hotspot & Wi-Fi
Music & Video
Lag & Stuck
Purchase consulting
User Guide