Welcome to vivo Support

What to do when the phone shows no response?

Apps are unable to run in the background.

My vivo phone downloads games and apps automatically. What should I do?

What should I do if the app downloaded is not compatible?

Why does the “Illegal software” notification appear when I install the app?

There is a No respond" prompt when I enter the app or game. What should I do?

What should I do if the apps stop running or are suddenly closed?

The app or game stops running frequently. What should I do?

Why can I not install the apps?