Email support

We are here to help.

Welcome to Email Support. Please complete the fields below to assist us in processing your request.
Once you click the Submit button, we will only process the information that you have provided. Please note that we will only use your information for customer service purposes.

All fields marked with an * are mandatory

Feedback information

Select your request type
Question Category
Model number

You can find it in Settings>More settings>About phone

Software version

You can find it in Settings>More settings>About phone(>Version)

Purchase date
clear
clear
clear
clear
Order number
IMEI Number

You can find it in Settings>More settings>About phone

Message

0/2000

Customer information

Name
Telephone Number
Contact email
Verification code

Please agree to the privacy agreement before obtaining the verification code

I agree to the collection and use of the above data to process my request or reply to my mail, according to the vivo After-sale Privacy Policy.