Welcome to vivo Support

System update Warranty Forget the lock screen password

Phone & Contacts & Messages

Phone settings Contacts Messages settings Messages issues

Find phone

Privacy & Security

App lock Lock screen password Fingerprint Rejection File safe Face Access

Warranty

Warranty Policy After-sales service vivo Privacy Terms for After-sales Service

System apps

Most-used system apps Google apps Other system apps Input method

Power, Battery & Heating

Power consumption Heating Charge consulting Battery Charging issue Albums features

Camera, Video & Albums

Camera issues Camera features Albums features Camera settings Videos

Network & Communication

Network settings Network issues Phone communication VoLTE & iRoaming

i Theme & Desktop

Lock screen style Desktop Wallpaper Font Theme Widget

Connectivity

USB connectivity Bluetooth connectivity Location Wireless connectivity

Operation system

System update Firmware installation Operation system

Hardware

Water & Liquid Screen Others

vivo & Google account

vivo account Google account

Music & Video

Video Hi-Fi & Audio Music

Storage & File Manager

SD card OTG System storage File Manager

Products

Backup & vivoCloud

Backup & vivoCloud

Status bar and notification

Notification settings Indicator & Flash Notification issues Status bar

Lag & Stuck

System features

Screenshots & Screen recording Game mode Most-used system features Jovi Smart motion

Personal Hotspot & Wi-Fi

Wi-Fi Personal Hotspot

System settings

Developer options Display, Brightness & Auto-lock

Sound & Vibration

Ringtone settings Earphone

Third-party apps

Social media apps

Accessories

Standard Handling Process for Common Problems

Call & Network & Connectivity Safety issue

What should I do if my device cannot be powered on?

How to take clear photos?

What should I do if I forget the lock screen password?

How can I prevent my phone from overheating?

How to make my phone last for longer time?

What is vivo Warranty Policy?

How can I find my phone?

Phone & Contacts & Messages

Phone settings Contacts Messages settings Messages issues

Find phone

Privacy & Security

App lock Lock screen password Fingerprint Rejection File safe Face Access

Warranty

Warranty Policy After-sales service vivo Privacy Terms for After-sales Service

System apps

Most-used system apps Google apps Other system apps Input method

Power, Battery & Heating

Power consumption Heating Charge consulting Battery Charging issue Albums features

Camera, Video & Albums

Camera issues Camera features Albums features Camera settings Videos

Network & Communication

Network settings Network issues Phone communication VoLTE & iRoaming

i Theme & Desktop

Lock screen style Desktop Wallpaper Font Theme Widget

Connectivity

USB connectivity Bluetooth connectivity Location Wireless connectivity

Operation system

System update Firmware installation Operation system

Hardware

Water & Liquid Screen Others

vivo & Google account

vivo account Google account

Music & Video

Video Hi-Fi & Audio Music

Storage & File Manager

SD card OTG System storage File Manager

Products

Backup & vivoCloud

Backup & vivoCloud

Status bar and notification

Notification settings Indicator & Flash Notification issues Status bar

Lag & Stuck

System features

Screenshots & Screen recording Game mode Most-used system features Jovi Smart motion

Personal Hotspot & Wi-Fi

Wi-Fi Personal Hotspot

System settings

Developer options Display, Brightness & Auto-lock

Sound & Vibration

Ringtone settings Earphone

Third-party apps

Social media apps

Accessories

Standard Handling Process for Common Problems

Call & Network & Connectivity Safety issue