Welcome to vivo Support

Easyshare app lock forget screen lock password Find My Phone
Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering RAM and storage space Android Auto Other system settings Backup & Reset Smart Mirroring
System features
EasyShare Themes Camera
Accounts
vivo account Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Operating System
ROOT Log
Hardware
Infrared remote control SIM card/SD card Sensor Battery
Common Issues
Lag Charging & Heating & Power consumption Call & Network & Connectivity App crash/no response/stop running
Home screen& Lock screen
Lock screen settings Home screen Widget
Music
Audio effect

Phone stucks when using the system apps

My phone freezes or responds slowly during taking photos

My phone freezes or responds slowly during gameplay

Phone slow/lagging/not smooth in multiple apps or scenarios

Why is my video preview delayed?

My phone freezes or responds slowly during startup

Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility Hotspot & tethering RAM and storage space Android Auto Other system settings Backup & Reset Smart Mirroring
System features
EasyShare Themes Camera
Accounts
vivo account Accounts & sync
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Operating System
ROOT Log
Hardware
Infrared remote control SIM card/SD card Sensor Battery
Common Issues
Lag Charging & Heating & Power consumption Call & Network & Connectivity App crash/no response/stop running
Home screen& Lock screen
Lock screen settings Home screen Widget
Music
Audio effect

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