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Home
Products
Y04
new
All Models
Compare Models
Support
Explore vivo
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Welcome to vivo Support
Origin island
app lock
forgot lock screen password
Back up
vivo account
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
Backup & Reset
App clone
Hotspot & tethering
System
Smart Mirroring
RAM and storage space
Display and Brightness
Android Auto
Permission management
Notification and Status bar
Sound and Vibration
Smart motion
System features
EasyShare
V-Appstore
Album
iManager
Themes
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File management
Camera
AI features
Messages
Contacts
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Products
Chinese phones
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Display & Touch screen & Camera
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
System Settings
SIM card & mobile network
Battery
Backup data
Fingerprint
Hardware
Battery
Sensor
SD card
Screen
Camera Module
Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
Products
V50
X200 FE
V40
V60
V40 Pro
Accessories
X300
X300 Pro
T4 Pro
X Fold5
System Features
Music
vivo Cloud
OriginOS 6
OriginOS 6
How to turn on Record calls automatically?
How to find call recording files？
Can I change the storage location of the call recording?
How to record custom calls automatically?
How to open dial pad quickly
Where can I find the call recording?
Is there a time limit for calls or call recordings?
What is smart dial?
How long will call records be kept?
How to disable smart dial?
What is flip to mute?
How to enable smart dial?
How many call records can be saved at most?
How to enable Call waiting?
How to make Video calling on my phone?
Where can I find the call history between my friend and me?
How to set Caller ID announcement in Google Phone app?
Why does my signal indicator shift from 4G to H every time I make a phone call?
Can my phone be set to Dual SIM card Dual Standby Dual pass?
How to enable call forwarding?
What is the call barring password?
Why does the calling records disappear after reboot?
Is there a limit to the number of call recordings?
How to make a conference call?
Where can I find the phone calls which have been blocked?
How to set Speed dial?
Can I set a video as the ringtone for incoming calls?
What is call forwarding?
Can I cancel the blur effect of call background?
Why can I not enable Call barring, Call waiting or Call forwarding?
Do vivo phones support Dual SIM card Dual Standby Dual pass?
What the function of call barring?
Why does the carrier information not show when I make a phone call?
Why do I have to unlock the screen to answer incoming calls?
Can I change the way of answering and hanging up calls?
How to call out the keyboard while talking?
How to reject the Strange number?
What if the missed calls are not displayed?
Can I surf the Internet while I am talking on the phone?
Why is my phone bill charged gratuitously?
What if the other party cannot hear my voice during a call?
Does vivo Phone support “Auto hang up the phone and reply SMS” when I am busy?
The call ends automatically when talking on my vivo Phone. What should I do?
How to remove or delete contacts in Blacklist?
What if I can't hear the sound during a call with the Bluetooth device?
Where can I find the total conversation time?
Why does my phone make phone calls automatically?
What is the difference between Dual SIM card Dual Standby Single pass and Dual pass?
How to enable or disable call barring?
How to set to Push the power button to end the call?
Why does my phone vibrate automatically while other party answers or hangs up the phone calls?
Why is the image blurry during a video call?
Why can others not call me but I can phone them?
How to enable flip to mute?
How to clear call logs?
Do our phones have the auto redial function?
Is there a prompt for the incoming call of the other SIM card when one SIM card is on a call?
How to reject all the incoming calls?
Must I enable the data network before making a call with my phone?
What should I do if I forget the call barring password?
What if the sound is intermittent during a call?
What if my phone number is marked?
Why does the screen get black when I am talking on my phone?
What if I cannot hear the other party's voice during a call?
Where can I find Missed calls?
Why does the video become brighter and darker from time to time during a video chat?
What if I cannot enable call waiting?
Why can the person still call in even though I have put them in blacklist?
What if no incoming call can be made during a call?
What does Dual SIM card Dual Standby Single pass mean?
What does Dual SIM card Dual Standby Dual pass mean?
How to make rejected calls unseen?
What if there is no prompt for incoming calls?
Why doesn't the screen turn off when I answer a call?
What if call forwarding is not available?
What if I cannot set call barring?
What does call waiting mean?
What if a number is incorrectly marked?
What if I can't make a call?
How to reject contacts & messages?
How to enable Call barring?
Can I set the screen to not be turned off during a call?
What if the screen does not light up when I hang up?
What if there is a delay when making or receiving a call?
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
Backup & Reset
App clone
Hotspot & tethering
System
Smart Mirroring
RAM and storage space
Display and Brightness
Android Auto
Permission management
Notification and Status bar
Sound and Vibration
Smart motion
System features
EasyShare
V-Appstore
Album
iManager
Themes
Phone
File management
Camera
AI features
Messages
Contacts
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Products
Chinese phones
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Display & Touch screen & Camera
Third-party apps
Social media apps
Other third-party apps
Accounts
vivo account
Accounts & sync
System Settings
SIM card & mobile network
Battery
Backup data
Fingerprint
Hardware
Battery
Sensor
SD card
Screen
Camera Module
Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
Products
V50
X200 FE
V40
V60
V40 Pro
Accessories
X300
X300 Pro
T4 Pro
X Fold5
System Features
Music
vivo Cloud
OriginOS 6
OriginOS 6
Contact Us
Chat Support
Mon to Sun 9:00 to 18:00 Excluding public holidays
support@af.vivo.com
