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Products
V50
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Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
System Features
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OriginOS 6
OriginOS 6
How to view the power consumption of an app?
Why does my device sometimes charge to 100% when I've set a lower charging limit (like 80%)?
Optimize Battery Life
How to check battery health？
Can I use a non-original charger to charge my phone?
Priority of wired charging and wireless charging
Why does the phone stop charging at the 80% level every time？
Will the charging stop automatically after the battery is fully charged?
How to turn on/off High background power consumption?
How to set the charging upper limit?
Does long-time charging affect the battery?
How to reduce Battery consumption?
Does the phone case affect charging?
Does frequent use of Fast Charging damage the phone?
Check the number of cycle charges of the battery
How to make my phone last for longer time?
Will frequent charging damage the battery?
What is the battery life?
Definition of full cycle charging
Does the mobile phone need to be powered off while charging?
The Screen time in Battery settings and Digital Wellbeing are inconsistent
Does the mobile phone have backup power?
Does charging for a long time affect the battery?
After the phone is fully charged, do I need to disconnect the power in time?
Can the mobile phone be connected to the car charger for charging?
How do I know if my phone is fully charged?
Can I play with the mobile phone while charging it?
Wireless charging
What is Sleep standby optimization?
The maximum battery capacity is different before and after calibration
PD protocol
Charging duration of the mobile phone
The mobile phone vibrates when charging
Does it consume power when Location is enabled?
Can I charge the mobile phone when it thunders?
How to use wireless reverse charging?
How can I use sleep standby optimization?
Does turning on or off the phone consume power?
Does the mobile phone lag when playing games in the low battery mode?
How to disable the prompt of low battery level?
Does an unstable voltage affect charging?
If the temperature is too low, the charging current becomes lower and the charging duration becomes longer
Can I customize the threshold for low battery level prompt?
What can we do with High background power consumption?
Does the phone consume more power in an environment where signals are weak?
Does it consume power when Hotspot is enabled?
Can I set Super Power Saver mode to be enabled automatically?
Why does the Super Power Saver mode enables automatically?
Does the temperature affect charging?
Disable wireless reverse charging
What should I do if a low temperature warning appears when charging?
Why is the app power consumption ranking not fully displayed?
It prompts charging failure due to too low or too high temperature
Does charging with the mobile phone powered on or off affect the mobile phone?
The charging speed varies with the stages in the charging process
High voltage prompt during charging
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
eSIM
Shortcuts & Accessibility
Game mode
Backup & Reset
App clone
Hotspot & tethering
Smart Mirroring
System
RAM and storage space
Display and Brightness
Android Auto
Permission management
Notification and Status bar
Sound and Vibration
Smart motion
System features
V-Appstore
EasyShare
Album
iManager
Phone
Themes
File management
Camera
AI features
Messages
Contacts
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Find my phone
Crash & Lag & Automatically turn on/off
Charging & Heating & Power consumption
Call & Network & Connectivity
Display & Touch screen & Camera
Products
Chinese phones
System Settings
SIM card & mobile network
Battery
Backup data
Fingerprint
Third-party apps
Social media apps
Other third-party apps
Hardware
Battery
Sensor
SD card
Screen
Camera Module
Accounts
vivo account
Accounts & sync
Products
V50
V60
X300 Pro
X200 FE
Accessories
X300
V40
T4 Pro
V40 Pro
X Fold5
Funtouch OS 14
New features of Funtouch OS 14
Funtouch OS 15
New features of Funtouch OS 15
System Features
Music
vivo Cloud
OriginOS 6
OriginOS 6
Contact Us
Chat Support
Mon to Sun 9:00 to 18:00 Excluding public holidays
support@af.vivo.com
