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Email support

We are here to help.

Welcome to Email Support. Please fill the blanks below to help us process your request or answer your questions. We will collect information you provided below once you click the Submit button. Please be kindly noted that we will only process your data for customer service purpose.

Select your request type

Select your request type

  • Albania
  • Bosnia and Herzegovina
  • Montenegro
  • North Macedonia
  • Moldova
  • Cyprus
  • Moldova Complaint Email
  • Balkans Complaint Email
E-mail address
Model number

You can find it in Settings>More settings>About phone

Software version

You can find it in Settings>More settings>About phone(>Version)



I agree to the collection and use of the above data to process my request or reply to my mail, according to the vivo After-sale Privacy Policy.