Cookie Policy

This Cookie Policy describes the different types of cookies and similar technologies that may be used in connection with the website owned or controlled by VIVO MOBILE INDIA PRIVATE LIMITED (hereinafter referred to as "we", or "us"), whose registered address is at 10th & 11th Floor, Palm Springs Plaza, Village Wazirabad, Sector-54, Gurugram, Haryana-122003, India. This Policy also describes how you can manage cookies and similar technologies.

1.         What are Cookies and Similar Technologies?

A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookies enable you to personalize your experience on our sites, remember your preferences for a certain period of time, and help us improve the effectiveness of ads and web searches. Cookie store information that is related to the specific terminal device used. This does not mean, however, that we obtain immediate knowledge of your identity. The content of a cookie can be retrieved and read only by the server that created the cookie.

We may use other Cookie-like technologies, such as pixels or web beacons, for the purposes that cookies enable. Pixels on our website also deliver information read from your device to our servers and/or third-party servers to analyze usage of our services, or to provide content and advertisements that are more relevant to you.  These pixels are categorized and managed in the same way as cookies. For the purposes of this policy, we refer to all of the above technologies collectively as "Cookies".

We will do our best to avoid collecting information (such as names, phone numbers, email addresses, GPS coordinates or other precise locations, etc.) that could be used on its own to directly identify, contact or precisely locate an individual through cookies or similar technologies. However, we normally need to collect pseudonymous end user identifiers (such as pseudonymous cookie IDs, pseudonymous advertising IDs, etc.), IP addresses, and other basic information about devices/browsers.

Please note that when you first visit our website, we will pop up a Cookie Banner and provide you with this Cookie Policy. If you continue to use the website, you are deemed to have read and agreed that we use cookies to process your data in accordance with this Cookie Policy.

2.         Cookies: Types, Categories, and Purposes of Use

2.1 Types

We categorize two different types of cookies as follows: 

a)      First-Party Cookies

First-party Cookies are placed by the website you are visiting itself, more precisely on the website’s domain. Almost all websites must use First-party Cookies to ensure the smooth provision of the website and its features. The information stored in First-party Cookies can only be read by the website you are visiting.

b)      Third-Party Cookies

Third-Party Cookies are cookies set by domains other than the one you are visiting. Our website may also display content from a third-party website or service, which may result in Third-Party Cookies being stored on your device or browser and visited by such third party. We do not control the storage and use of these cookies by these third parties. We encourage you to review the privacy policies of relevant third-party providers on their websites for information on their use of Cookies.

2.2   Categories and Purposes of Use

Cookies can be divided into four categories based on different purposes:

a)      Strictly Necessary Cookies

These are cookies that are required for the operation of our website and other service offerings. They include, for example, cookies that enable you to log into secure areas of our website; without these cookies, we cannot offer you services, such as shopping baskets and displaying website information.

b)      Functionality Cookies

These cookies are used to recognize you when you return to our website or log into our other service offerings. For instance, we may store your geographic location in a cookie to ensure that we show you the localized website that is customized to your region. This enables us to personalize our content for you, greet you by name, and remember your preferences.

c)       Analytic/Performance Cookies

These cookies allow us to recognize and count visitors and visitor sources and to see how visitors navigate through our website and other service offerings, such as to see which pages you visit most, so as to help us improve the way our website and other service offerings work. We use, without limitation, Google Analytics ("GA"), Contentsquare ("CS"), and similar Analytic/Performance Cookies to achieve such purpose.

As Google has stated, the information generated by GA cookies will normally be stored on Google servers and your IP address will be shortened by Google beforehand. In exceptional cases only, your full IP address will be transmitted to Google servers and shortened there. On our behalf, Google will use this information for the purpose of compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be associated with any other data held by Google. For more information, please visit the Help Center of GA at https://support.google.com/analytics/#topic=1008008.

The information generated by CS cookies will be stored on CS servers within the EEA. For more information, please visit Contentsquare Services Privacy Policy at https://contentsquare.com/services-privacy-policy/.

The retention period of Analytic/Performance Cookies varies typically from as short as the duration you browse the webpages up to 13 months, depending on the individual purpose of the cookie.

d)      Targeting Cookies

These cookies record your visit to our website and other service offerings, the pages you have visited, and the links you have followed. We will use this information to make our website, other service offerings,  or advertisements more relevant to your interests. We may also share this information with our carefully selected third parties for this purpose, such as TikTok, Google, and Twitter.

We, and our carefully selected business partners, may use targeting cookies when we display advertisements for our products or services on third-party websites, so that we can know which sites and advertisements our customers have seen and which advertisements they have interacted with. Based on the information collected by these cookies, third-party websites may provide you with advertisements that are more relevant to your interests. You may be able to adjust your preferences regarding these cookies on these third-party websites. For more details on these cookies, please visit their Privacy Policy:

TikTok:  https://www.tiktok.com/legal/page/row/privacy-policy/en

Google: https://policies.google.com/privacy?hl=en

Twitter: https://twitter.com/en/privacy

e)       Other Cookies

These cookies are from third parties and are non-essential.

3.         Managing Cookies - Browser Settings

Most modern browsers offer the possibility of managing cookies according to your own preferences (settings regarding deletion, blocking, and allowing cookies).

In the following you will find further information on the administration of cookies with common browsers:

•  Link: “Google Chrome”

•  Link: “Internet Explorer”

•  Link: “Firefox”

•  Link: “Microsoft Edge”

•  Link: “Apple Safari”

You can disable cookies at any time, but disabling them may prevent you from using certain parts of the sites.