E-waste Management

Recycle with joy at vivo Mobile India Private Limited

vivo Mobile India Private Limited (vivo) has joined a CPCB authorised Producer Responsibility Organisation (PRO) Karo Sambhav Private Limited (Authorisation No.: B-29016(6)/PRO/18/WM-III dated 29-08-2018) to fulfil its Extended Producer Responsibility (EPR) compliance. For more information on our PRO, please visit

At vivo, we are committed to responsible recycling of our end-of-life products and urge all our customers to join our cohesive e-waste movement.

What is “E-Waste”?

As per the E-waste (Management) Rules, 2016, 'E-waste' means electrical and electronic equipment, whole or in part discarded as waste by the consumer or bulk consumer as well as rejects from manufacturing, refurbishment and repair processes.

Electronics such as mobile phones, TVs, laptops, printers, fax machines or even their parts, which have reached the end of their useful life are called “E-Waste”. If not recycled in an environmentally sound way, e-waste poses a range of environmental risks.

Where and how can you learn more about your E-Waste?

For any queries related to e-waste management, please reach out to Karo Sambhav at You can also call Karo Sambhav’s toll-free number at 1800 2121 434.

Important Do’s and Don’ts

  • As our valued customer, we encourage you to channelise your e-waste only through the collection channels set up by Karo Sambhav.

  • Do not mix e-waste in your home dustbins with other municipal waste.

  • Do not dismantle any electronics/ electrical devices at home. Improper dismantling or recycling of e-waste is harmful for the environment.

  • Do not sell the e-waste to any unauthorised agencies/scrap dealer/informal waste collector.

  • Keep the product in isolated area, after it becomes non-functional/un-repairable so as to prevent its accidental breakage.

Collection Channels of Karo Sambhav

The PRO is setting up channels for collection of e-waste across India. The collected e-waste is channelized by the PRO through its Logistics Service Providers (LSPs) to authorized recyclers.

Karo Sambhav’s overall collection scheme focuses on the below programmes:

Bulk Consumer Programme

The objective of the Bulk Consumer Programme is to provide a responsible E-waste management solution to bulk consumers in India. The Programme serves the E-waste management needs of offices, government institutions, schools, universities, hospitals, hotels, retailers, banks or any other organizations.

If you are a bulk consumer, please reach out to our Karo Sambhav at for responsible management of your e-waste or call Karo Sambhav’s toll-free number 18002121434.

Waste Collector Programme

The waste collector programme focuses on formalizing the waste pickers and aggregators. By being a part of the programme, waste pickers and waste aggregators become a collection channel of the PRO and bring transparency to their processes.

Residential Welfare Associations (RWAs) Programme

The objective of the Residential Welfare Associations (RWAs) Programme is to establish collection channels and provide a responsible E-waste management solution to the individual consumers in urban areas of India.

The Programme serves the E-waste management needs of Residents of Apartment Complexes and Residential Welfare Associations, wherein collection drives are held, and consumers are educated on issues related to e-waste.

Collection Network

1.1.Collection Centres Network

Karo Sambhav is setting-up collection centres across India to enable the collection, storage and movement of the e-waste from across the country.

These collection centres enable collection from formalized Waste Collectors and Aggregators, Bulk Consumers, RWAs and multiple other collectio

1.2.Collection Points Network

In addition to the Collection Centres, and in order to increase the State coverage, the PRO has set up collection points across the country. Individual consumers can dispose-off their E-waste at no charge for recycling their products.

The list of collection centres and collection points is given below:

S.No. State City Type: Collection Centre or Collection Point Address: Collection Centre or Collection Point Contact Person Name Contact Number
1 New Delhi Delhi Collection Centre Karo Sambhav: A-21, Main Karawal Nagar Thana Road, Kamal Vihar Delhi-110094 Umesh Sharma 9540760285
2 Goa Panaji Collection Centre Karo Sambhav: Shop No. 11, Akash Bhavan, Block C, Opp. Canara Bank,Panaji Goa Pin - 403001 Steve Souza 8698916279
3 Himachal Pradesh Shimla Collection Centre Karo Sambhav: Mahasu Villa,Village Bharatpur,Kainchi modd,Taradevi Bypass P.O Badehri Tehsil and District Shimla Himachal Pradesh Pin-171011 Nitin Negi 8278862559
4 Jammu & Kashmir Jammu Collection Centre Karo Sambhav: 1st Floor, Khasra no 271/38, Channi Himmat Marakhari Gangyal, Near CRPF, Jammu & Kashmir - 180010 Suraj Kapoor 9149887602
5 Jharkhand Ranchi Collection Centre Karo Sambhav: 45, Plot No. 870, Jainath Nagar, Argora Pundag Road, Near By I.S.M Chowk, P.S Pundag, Ranchi, Jharkhand - 834004 Ravindra Kumar 9523416484
6 Karnataka Bengaluru Collection Centre Karo Sambhav: 146/14, Darshan Industrial Estate, Darshan Road, Taverikeri, Karnataka - 562130 Sudheer Pillai 9539760489
7 Madhya Pradesh Indore Collection Centre Karo Sambhav: Shop No. 1, 60 Feet Road,Airport Road,88 Somani Nagar,Indore, Madhya Pradesh Pin - 452001 Anvar Ali 7869331983
8 Maharashtra Mumbai Collection Centre Karo Sambhav: Gala No. 6 & 7, Home Guard Training Centre, NSS Road, Near Umar Medical, Ghatkoper West Mumbai - 400084 Abhijit Kolhatkar 96739 36793
9 Manipur Imphal Collection Centre Karo Sambhav: L K House 588, Neikanlong, Thangmeiband, Imphal, Imphal West, Manipur-795001 Neilangam Gangmei 9612201016
10 Nagaland Dimapur Collection Centre Karo Sambhav: Block 4, Padumpukhuri, Dimapur, Nagaland - 797112 T.Moasunep Ao 9366973289
11 Punjab Jalandhar Collection Centre Karo Sambhav: Gurbachan Nagar, Opposite Verka Milk Plant, Adjoining Car Bazaar, Jalandhar - 144008 Suraj Kapoor 9149887602
12 Rajasthan Jaipur Collection Centre Karo Sambhav: Shop No. 60, 80 Feet Road, Gandhipath West, Chandar Vatika, Jaipur, Rajasthan Pin - 302021 Govind Saini 8005732082
13 Tamil Nadu Chennai Collection Centre Karo Sambhav: Plot No 2,3,4,5 Vasantham Colony Kosapur Village,Madhavaram T.K., Chennai Tamil Nadu Pin- 600021 Sudheer Pillai 9539760489
14 Uttar Pradesh Modinagar Collection Centre Karo Sambhav: Khasra No. 95 & 96, Village-Sikhera, Hazzari Industrial Area, Modinagar Uttar Pradesh Pin- 201204 Nitin Singhal 9312126919
15 Uttarakhand Dehradun Collection Centre Karo Sambhav: Shop No. 2 Ambiwala Gurudwara, Ring Road Uttrakhand, Dehradun Pin -248001 Kavita Hrangkhawl 7088671871
16 West Bengal Kolkata Collection Centre Karo Sambhav: 36D M1 Topsia Road East P.S Anandpur, Kolkata, West Bengal - 700039 Bikash Routh 9883751419
17 Arunachal Pradesh Naharlagun Collection Point Wyjay Communications: Ground Floor, Tadar Tang Complex, Beside Rajdhani Petrol Pump, A Sector, District Papum Pare - 791110 Tadar Robin 9436604184 / 8974695943
18 Sikkim Gangtok Collection Point Goodwill Services: Tibet Road, Old IPR Building, Gangtok - 737101 Vikas Prasad 9800345745 / 9933033990
19 Andhra Pradesh Vijayawada Collection Point Savex Technologies Private Limited: Door No. 60-9-10/5, Dr. Chennupati, Shyamprasad Street, Siddhartha Nagar, Near Lalitha Jewellery, Vijawada - 520010, Krishna District Sudhakar Chinnam 9348381135
20 Assam Guwahati Collection Point Savex Technologies Private Limited: Ground Floor, Shiv Narayan Complex/Near Central Bank Regional Office/Shaktigarh Path, Abc Point/Gs Road, Guwahati - 781005 Nongthanbam Sujit Singha 9707025637
21 Bihar Patna Collection Point Savex Technologies Private Limited: N-27, Professor Colony, Kankarbagh, Patna - 800020 Shiv Kumar Jha 9835601087
22 Chhattisgarh Raipur Collection Point Savex Technologies Private Limited: House No- E - 7/8 , Sector - 5, Devendra Nagar, Raipur - 492009 Vijay Sinha 8519002073
23 Chandigarh Chandigarh Collection Point Savex Technologies Private Limited: Plot No. 333, Industrial Area Phase-1 Chandigarh, Back Side Chandigarh Sweets - 160002 Desh Raj Sharma 9216205148
24 Gujarat Surat Collection Point Savex Technologies Private Limited: Shop No.1, First Floor, Somnath Complex, Guru Govind Nagar Society Opp. Navyug Tel Exchang Surat - 395009 Mukesh R. Surati 9824041811
25 Orissa Bhubaneshwar Collection Point Savex Technologies Private Limited: Plot No 57, Near Saheed Nagar Water Tank, Bhubaneswar-751007 Ajaya Kumar Hota 7205840770
26 Telangana Secunderabad Collection Point Savex Technologies Private Limited: 2 & 3, Surve No.181, S K Reddy Complex, Chitta Reddy Colony,Tarbund X Roads, Secunderabad - 500 009 K. Nagendra Rao 9908379333
27 Puducherry Puducherry Collection Point Savex Technologies Private Limited: No.21, Plot No.77, 2nd Cross Street Pon Nagar Rediyarpalayam Pondichery - 605010 Mr. M. Senthil Kumar 9751293201
28 Meghalaya Shillong Collection Point Impulse Ngo Office: Near Horse Shoe Building, Lower Lachumere, Shillong - 793002 Ms. Rosana 8014629928
29 Mizoram Mamit Collection Point Presbyterian English School: Venghlun, Village Mamit, Mizoram - 796441 Pc Lalhruaitluanga 9862974776
30 Haryana Gurugram Collection Point Karo Sambhav: 409, Fourth Floor, Suncity Business Tower, Golf Course Road, Sector 54, Gurugram - 122002 Tarun Vij 0124-4551067
31 Karnataka Bengaluru Collection Point Karo Sambhav: #25, First Floor, 2Nd Main, Banashankari, 3Rd Phase, 3rd Stage, Bangalore - 560085 Vikram 9945565929