vivo

Disclaimer : Pre-Sales Services

1.

These services are valid only for residents of India. Enhanced services provided by Xpert VBA (as mentioned in the documents ) are restricted to only selected Premium Channel Partners at selected locations.

2.

By sending SMS ,customers are expected to agree to the T&C you (all customers/users) are allowing vivo to share current offers and subsequent promotion messages and emails. And you also hereby waive off DND facility availed, if any.

3.

Vivo will ensure & take utmost precaution to safeguard the general information of the customers/users such as their mobile no etc. which would be required under this and/or any other offer. This general information will be shared to authorize person and for intended use only.

4.

Vivo reserves all rights and privileges to change/modify/amend the gratification/offers without prior notice which shall be binding upon (customer/users/participants).

5.

All the issues if any should be communicated to vivo within 30 days from the date of activation of this offer. However all disputes are subject to the sole jurisdiction of the court at New Delhi.

6.

Services under this campaign/offer may be restricted or delayed or cancelled on very remote and covid-19 containment areas or any other such affected areas.

7.

In no event shall vivo be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, lockdowns, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes, epidemics, pandemics or acts of God, and/or any other kind of interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

8.

All the rights reserved with vivo only. Vivo reserve the sole rights to cancel or modify the mentioned services without further any intimation.

9.

Any other terms and condition be applied as per need from time to time which shall be binding and applicable hereto.

Disclaimer : Post Sales Services

1.

These services are valid only for residents of India. Enhanced services provided by premium engineer (as mentioned in the documents ) are restricted to only selected Service centers at selected locations only.

2.

Vivo will ensure & take utmost precaution to safeguard the general information of the customers/users such as their mobile no etc. which would be required under this and/or any other offer. This general information will be shared to authorize person and for intended use only. Please click on the link for more details- https://www.vivo.com/in/activity/terms-and-conditions

3.

Services under this campaign/offer may be restricted or delayed or cancelled on very remote and covid-19 containment areas or any other such affected areas.

4.

All the rights reserved with vivo only. Vivo reserve the sole rights to cancel or modify the mentioned services without further any intimation.

5.

Any other terms and condition be applied as per need from time to time which shall be binding and applicable hereto.

6.

Standby handset would be x series product is only subject to availability.

7.

Doorstep repair will be provided within 30 kms of the service center having ‘Xclusive counter’ in the selected cities. Cities having this service will be- - city names- Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Mumbai and Pune.

8.

Doorstep repair would be a free of cost service for first 3 service on one IMEI. Post that, charges will be Rs. 500 per visit.