How to Contact Online Support Service

Need help with your vivo device? We’re here for you!

For a more convenient and hassle-free service experience, you can now access our Online Service Platforms and connect with vivo Support anytime you need assistance. Whether you have questions about your device, need troubleshooting guidance, or simply want to know more about our available service support, getting help is just a few clicks away!

Let vivo care make your service experience easier, faster, and more convenient.

How it works:

Step 1. Through the App (Recommended)

l Open the vivo Store application

l Go to Support menu

l Select the “Contact Us” icon

l Choose your preferred contact method

Step 2. Through the Browser (Google Chrome)

l Go to Chrome

l Type https://www.vivo.com/ph/support

l Click the button in the right corner

l Meet the Pop-up window

Owning a Vivo makes you a star - now it’s time to shine. We can’t wait to see you there!

For more details you can Contact Us here: 

Toll Free: 180014810016

Email: vivo.serviceph@ph.vivo.com

Website: https://www.vivo.com/ph

Facebook: https://www.facebook.com/vivo.philippines