Top questions

Operation system

System update Operation system App manager Firmware installation

Power, Battery & Heating

Charge consulting Battery Power consumption Heating Charging issue

Privacy & Security

System Security File safe Lock screen password App lock Fingerprint Face Access Rejection FBE Encryption

Storage & File Manager

SD card System storage OTG File Manager

Products

Y91 V11 & V11i Y17 V15 Pro & V15

Find my phone

System apps

Google apps Most-used system apps Input method Other system apps Email

i Theme & Desktop

Font Theme Wallpaper Desktop Lock screen style Widget

Camera & Albums

Camera issues Camera features Camera settings Albums features Videos Albums issues

System features

Most-used system features Jovi Screenshots & Screen recording Smart motion Game mode Other system features

Network & Communication

Network settings SIM card Network issues VoLTE & iRoaming Phone communication Messages communication

System settings

Display, Brightness & Auto-lock Other system settings Date, Time & Language Developer options

Connectivity

USB connectivity Location Wireless connectivity Bluetooth connectivity

Phone & Contacts & Messages

Messages settings Messages issues Contacts Phone settings Phone issues

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

Music & Video

Music Video Hi-Fi & Audio

Warranty

Warranty Policy After-sales service E-warranty card

Status bar and notification

Indicator & Flash Notification settings Status bar Notification issues

Lag & Stuck

Lag Stuck

Sound & Vibration

Earphone Sound issues Ringtone settings Sound settings Ringtone issues Vibration

Backup & vivoCloud

Vivo & Google account

Vivo account Google account

Purchase consulting

Third-party apps

Social media apps Other third-party apps

Personal Hotspot & Wi-Fi

Wi-Fi Personal Hotspot

What are the differences between V15 Pro & V15?

What are the main specifications and features of V15 Pro?

Is it necessary to charge my phone fully?

How to take clear photos?

What are the main specifications and features of V15?

What are the main specifications and features of Y17?

How to find my phone?

How to transfer data from my old phone to new phone?

What should I do if my phone lags or hangs sometimes?

How much is the battery capacity of Y17? Does it support Dual-Engine Fast Charging?

vivo

Touch Your Heart