Free Collection & Free Delivery Service

April 3, 2023

We at vivo are dedicated to stand by our promise of delivering excellent customer service which is easily accessible to all. To enhance this experience that we would like to introduce our Free Collection & Free Delivery Service.

How to Avail

1. Book an Appointment

Call us on 0800008486 or 0105906344

2. Hassle-Free pick up

Courier Company (COURIERIT) will collect the device from your given address with ease and provide door-to-door service

3. Quality Assurance

With no compromise to quality

Our Engineers will repair the handset and will keep you updated throughout the repair process.

4.  Faster Returns

We understand the importance of your handset & keeping that in mind. We promise to deliver it back within 24-72 hours (Business day)

5. Free Freight Insurance

Secure collection & delivery.

6. Real-time parcel tracking

Through your E-waybill, track your parcel status

Data Backup Warm-ReminderIn order to protect your privacy & avoid the data to be cleared during the maintenance process, Advice you backup your personal data (such as photos, contacts, call records, etc.) in advance, and restore the mobile phone to the factory Settings.  Please remove your SIM card and SD card before collection