1 Free Screen Replacement

The consumers who purchase V30 on or before 6th of Jun-2024 will receive 1 Free Screen replacement within 365 days from the date of device activation on accidental damages.

Activation link: https://www.vivocare.co.za/form/

The consumers who purchase V30 after 6th of Jun-2024 will receive 1 Free Screen Repair within 180 days from the date of device activation on accidental damages.

Activation link: https://www.vivocare.co.za/form/

Service Includes:

Original vivo Screen

Manufacturer Warranty Remains Valid

No Additional Charges

VIP Collection Service

Accidental Physical Damage to the screen

Provided by: vivo South Africa

1. Offer period, Place, Outlet Coverage & Products coverage

1.1 This offer is only valid on vivo V30 devices ("Product") only.

1.2 Offer shall be valid across the territory of South Africa only;

1.3 This offer is available on the purchase of the products through our official offline and online
stores.

1.4 vivo reserves the right to extend or annul the offer period at its sole discretion

1.5 Products activated prior to June 7, 2024 are only eligible for 365-day offers; Products activated after June 6,2024 are eligible for 180-day offers

2. Eligibility Criteria

2.1 This Offer of One free Screen Replacement can be availed only if the screen of the phone is accidentally damaged. such as screen liquid leakage in touch screen and crack on the touch screen will be considered for the replacement.

2.2 Offer shall be applicable only on new Product(s) purchased, offer is not valid for Demo devices and LDUs

2.3 Any bulk sale to corporate(s), firm(s) or any other institute or individual shall not be eligible for this Offer.

3. Redemption of One Free Screen Replacement

3.1 Every customer who has purchased and activated their Product shall be eligible to one free screen replacement

3.2 The offer for consumers who purchase the device prior to 7th of Jun-2024 will be availed within 365 days from the date of activation; the offer for consumers who purchase the device after 6th of Jun-2024 will be availed within 180 days from the date of activation.

3.3 Charges for other consumables shall be levied as applicable.

3.4 This offer is only available at vivo official service center that are listed on the vivo official website.

4. Verification of the documents

4.1 Before availing the Offer, customer will be required to hand over a copy of the invoice to the official service center, issued by the respective Online or Offline Outlet at the time of purchase of the Product and produce the original invoice along with the mobile phone for verification.( IMEI is required to be reflected on the invoice)

4.2 In case any documents/invoice are prima facie found to be false & fabricated or the original invoice is either lost or torn, customer shall not be eligible for the Offer and the same shall stand forfeited and no claims shall be entertained in this regard.

5. Forfeiture clause

5.1 if consumers who purchased the device before Jun 7,2024 have not used this offer in 365 days from the date of the Product activation (i.e. during the stipulated time as mentioned above in the eligibility criteria column) the offer shall be forfeited and no claims will be entertained in this regard against vivo

5.2 If consumers who purchased the device after June 6, 2024 have not used this offer in 180 days from the date of the Product activation (i.e. during the stipulated time as mentioned above in the eligibility criteria column), the offer will be forfeited, and no claims will be entertained in this regard against vivo.

If have any queries, please contact vivo call center 080 000 8783; official service center 080 000 8486

Please kindly note: Some service items are subject to the actual conditions of the service center. For details, please contact vivo official service center.