• 365 Days 360° Accidental Protection

    Customers who purchase the Y29(8+256G) or Y19s Pro(6+256G) on or before 31 May,2026 will receive one free repair within 365 days of activation for accidentally damaged devices on Appearance.

  • Embrace vivo Service Day July

    Visit our official service centers on vivo SERVICE DAY between the 25th - 28th of each month for more value-added services and exclusive discounts!

  • vivo Service Day now at Smartphone ER

    All vivo customers can now take advantage of vivo Service Day at vivo Authorized Repair Center Smartphone ER and enjoy the great value-added services

  • Dual Protection on vivo V50 Series

    Full Accidental Damage Protection within 180 days and 3-year Warranty

  • One-Hour Quick Repair

    1 Hour Repair Challenge, Guaranteed QUICK and FAST repair while you wait.

  • Double Protection on vivo X200 Pro

    Full Accidental Damage Protection within 180 days and 3-year Warranty

  • Extended Working Hours

    For YOUR convenience, the vivo Official Service Center in Woodmead has extended their operating hours

  • Tips For Using Your Phone

    Learn more tips and tricks for using your phone