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V70
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V60
All Models
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Support
OriginOS
Explore vivo
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Welcome to vivo Support
System update
Warranty
app lock
forgot lock screen password
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
RAM and storage space
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Hardware
Sensor
SIM card/SD card
Battery
Infrared remote control
Music
Audio effect
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
System features
Camera
Themes
EasyShare
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
How to hide apps?
How to set app lock?
How to view the hidden apps?
How to disable App lock?
How do I modify the password for hiding apps?
What if I forgot the password for hiding icons?
Set privacy password
Can I still receive messages of an locked app?
How do I restore hidden apps?
How many times can I enter a wrong privacy password at most?
Can I still receive messages of a hidden app?
Cancel privacy file encryption
No password required for accessing an encrypted app
How do I cancel the password for hiding apps?
Can I lock only the clone of an app?
How do I set the password for hiding apps?
Relevant data still can be seen after app locked
How can I encrypt a private file?
Some apps cannot be locked
Can I encrypt only the clone of an app?
How to encrypt Settings app?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Can I lock app that is being downloaded?
How to decrypt my notes?
Why is the password not required when I access the encrypted app again?
How to encrypt my messages?
How to set the password-free time for accessing an encrypted app?
How to encrypt my notes in Notes?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
RAM and storage space
Shortcuts & Accessibility
Android Auto
Hotspot & tethering
Backup & Reset
Smart Mirroring
Other system settings
Hardware
Sensor
SIM card/SD card
Battery
Infrared remote control
Music
Audio effect
Common Issues
App crash/no response/stop running
Call & Network & Connectivity
Lag
Charging & Heating & Power consumption
System features
Camera
Themes
EasyShare
Accounts
vivo account
Accounts & sync
Operating System
ROOT
Log
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Contact Us
80074271
Sat-Wed 10:00AM-10:00PM, Thu 10:00AM-16:00PM, excluding holidays
Chat Support
Sat-Wed 10:00AM-10:00PM, Thu 10:00AM-16:00PM, excluding holidays
WhatsApp
Sat-Wed 10:00AM-10:00PM, Thu 10:00AM-16:00PM, excluding holidays
service.om@me.vivo.com
