Premium Services for our X80 VIP Users
June 6, 2022
We are offering dedicated & premium customer services for our VIP users of vivo X80 to provide all solutions to your problems.
Premium services include:
- Amazing 30 Days free replacement to Premium Users*
- Free display screen replacement for one time in first 06 months of purchase date.
- Free courier services across Pakistan for maintenance and repairs of your phone.
- Dedicated staff member at our service centers to provide one to one premium services.
- Dedicated hotline agent at our service helpline number, ready to provide one to one superior services.
- vivo offers one-year warranty for X80, along with and 6-month warranty for accessories.
- Free Protective film and Protective cover on vivo service days' activity.
- Free of maintenance/Labor cost & Lifetime free Software upgrade services.
*Terms and conditions applied:
· The term "premium users" refers to the devices purchased till 24/06/2022.
· Purchase date can be verified from E-warranty card or vivo online warranty check portal at the time of replacement from vivo authorized service center.
· All vivo X80 (to meet condition 1. & 2.) with hardware faults (excluding customer induced damages, physical and liquid damage, unauthorized disassembled and cosmetics deformation) are eligible for replacement within 30 days of purchase date.
· Software, built-in app, third-party app, performance faults are not eligible for replacement. Only hardware faults (excluding customer induced damages, physical and liquid damage, unauthorized disassembled and cosmetics deformation) are replaceable.
· Devices purchased after 30 days of first sale day, are eligible for 15 days' free replacement policy.
· Warranty will start from the date of purchase.
· The phone has one-year maintenance warranty (excluding customer induced damages and cosmetics deformation), 06 months of accessories & battery warranty.
Join the X League, an exclusive club to deliver specialized offers and customer care services to our valuable #vivoX80 customers. Get more information about X80 Premium services:
Website: https://www.vivo.com/pk/support
Email: service-pk@vivo.com
Toll Free: 0800-00111
WhatsApp: (042) 35710132
We are delighted to entertain our customers.
