vivo

Premium Services for our X80 VIP Users

June 6, 2022

We are offering dedicated & premium customer services for our VIP users of vivo X80 to provide all solutions to your problems.

 Premium services include:

- Amazing 30 Days free replacement to Premium Users*

- Free display screen replacement for one time in first 06 months of purchase date.

- Free courier services across Pakistan for maintenance and repairs of your phone.

- Dedicated staff member at our service centers to provide one to one premium services.

- Dedicated hotline agent at our service helpline number, ready to provide one to one superior services.

- vivo offers one-year warranty for X80, along with and 6-month warranty for accessories.

- Free Protective film and Protective cover on vivo service days' activity.

- Free of maintenance/Labor cost & Lifetime free Software upgrade services.

*Terms and conditions applied:

· The term "premium users" refers to the devices purchased till 24/06/2022. 

· Purchase date can be verified from E-warranty card or vivo online warranty check portal at the time of replacement from vivo authorized service center.

· All vivo X80 (to meet condition 1. & 2.) with hardware faults (excluding customer induced damages, physical and liquid damage, unauthorized disassembled and cosmetics deformation) are eligible for replacement within 30 days of purchase date.

· Software, built-in app, third-party app, performance faults are not eligible for replacement. Only hardware faults (excluding customer induced damages, physical and liquid damage, unauthorized disassembled and cosmetics deformation) are replaceable.

· Devices purchased after 30 days of first sale day, are eligible for 15 days' free replacement policy.

· Warranty will start from the date of purchase.

· The phone has one-year maintenance warranty (excluding customer induced damages and cosmetics deformation), 06 months of accessories & battery warranty.


Join the X League, an exclusive club to deliver specialized offers and customer care services to our valuable #vivoX80 customers. Get more information about X80 Premium services: 

Website: https://www.vivo.com/pk/support     

Email: service-pk@vivo.com

Toll Free: 0800-00111                                                

WhatsApp: (042) 35710132

We are delighted to entertain our customers.