Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems

How can I find my phone

What should I do if my device cannot be powered on?

How to charge my phone properly?

How to check the remaining warranty period of my phone?

Why can my phone be unlocked through Face Access when I'm wearing a mask?

What should I do if I forget the lock screen password?

How to make my phone last for longer time?

What should I do if my phone lags or hangs sometimes?

Find My Phone
Lag & Stuck
Storage & File Manager
Backup & vivoCloud
Purchase Consulting
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi
Accessories
Standard Handling Process for Common Problems