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Products
V40 5G
new
V30
V30e
new
V30 Lite 5G
new
Y38 5G
new
Y18
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
IMEI
Warranty
forgot lock screen password
Top questions
Warranty
Warranty Policy
System settings
Lock screen password & Security answers
Privacy & app encryption
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
Shortcuts & Accessibility
Hotspot & tethering
System features
EasyShare
Camera
Themes
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
How to hide apps?
How to disable App lock?
Some apps cannot be locked
How to set app lock?
How to view the hidden apps?
Set privacy password
How do I set the password for hiding apps?
How do I restore hidden apps?
How to encrypt Settings app?
Relevant data still can be seen after app locked
Can I lock app that is being downloaded?
Can I lock only the clone of an app?
Can I still receive messages of an locked app?
How do I cancel the password for hiding apps?
How do I modify the password for hiding apps?
What if I forgot the password for hiding icons?
Can I still receive messages of a hidden app?
How to encrypt my messages?
How to encrypt my notes in Notes?
How to decrypt my notes?
Why is the password not required when I access the encrypted app again?
How can I encrypt a private file?
How many times can I enter a wrong privacy password at most?
No password required for accessing an encrypted app
Cancel privacy file encryption
How to set the password-free time for accessing an encrypted app?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Top questions
Warranty
Warranty Policy
System settings
Lock screen password & Security answers
Privacy & app encryption
RAM and storage space
Android Auto
Backup & Reset
Other system settings
Smart Mirroring
Shortcuts & Accessibility
Hotspot & tethering
System features
EasyShare
Camera
Themes
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Contact Us
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