Home
Products
Support
Funtouch OS
Explore vivo
V40 Lite 5G
new
V40 5G
new
V30
V30e
new
Y38
new
All Models
Compare Models
Home
Products
V40 Lite 5G
new
V40 5G
new
V30
V30e
new
Y38
new
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Qatar | Select country/region
Welcome to vivo Support
IMEI
Warranty
forgot lock screen password
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
RAM and storage space
Backup & Reset
Android Auto
Smart Mirroring
Other system settings
Shortcuts & Accessibility
Hotspot & tethering
Warranty
Warranty Policy
System features
EasyShare
Camera
Themes
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Why can't I access the internet (via 2G/3G/4G/5G)?
SIM card cannot be recognized by the phone
Why can't my phone connect to a PC?
Why is my (2G/3G/4G/5G) internet/download speed slow?
Unable to make a call
What should I do if my phone signal is weak?
Why can't my phone detect a Wi-Fi network?
Why can't an app access the internet (via 2G/3G/4G/5G)?
Why can I not use data network?
Why can't I use the mobile network during calls?
Why does my phone lag while playing a game using the mobile network?
Can hidden app access internet?
Why can others not hear my voice during calling?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Noise occurs during video/Internet calls
Phone cannot connect to Wi-Fi
What should I do if a Wi-Fi network is automatically disconnected?
What should I do if I can't hear the other party during a call?
Echoes during a call
Top questions
System settings
Lock screen password & Security answers
Privacy & app encryption
RAM and storage space
Backup & Reset
Android Auto
Smart Mirroring
Other system settings
Shortcuts & Accessibility
Hotspot & tethering
Warranty
Warranty Policy
System features
EasyShare
Camera
Themes
Hardware
Infrared remote control
SIM card/SD card
Sensor
Battery
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Contact Us
00800101263
(Toll Free)Sat-Wed 9:00AM-21:00PM, Thu 9:00AM-16:00PM, excluding holidays
Chat Support
Sat-Wed 9:00AM-21:00PM, Thu 9:00AM-16:00PM, excluding holidays
WhatsApp
Sat-Wed 9:00AM-21:00PM, Thu 9:00AM-16:00PM, excluding holidays
Email Us
