vivo announces 'vivo India Service Day' - To offer exclusive after-sale services to customers

National, October 12,2021

Customers to avail services like no labour charges, free screen guardsback covers and 10% discount on accessories

The exclusive service program to be carried out across 600+ vivo service centers pan-India

National, October 12' 2021: To offer unconditional hassle-free after-sale service to its valued customers, vivo, the innovative global smartphone brand, today announced the vivo India Service Day, an exclusive program designed to offer an array of services to customers. As part of the program, vivo customers visiting 600+ Company Owned Company Operated vivo service centres can avail exclusive free of cost services like no labour charges, free screen guard, back covers and many more excited offers on selected models. The program will be active across vivo service centres pan-India on the 19th and 20th every month till December 2021.

Commenting on the initiative, Nipun Marya, Director- Brand Strategy said, "At vivo, the customer is at the heart of everything that we do. We have worked hard to set up a robust network of 600+ company owned company operated service centers that ensure that we are able to provide consistent and high-quality service to all our consumers. vivo Service Day is an initiative to offer maximum benefits to the customers, especially during the upcoming festive season. We believe that customer relations must be present at all stages of business, and after-sale is a critical part of it."

Furthermore, vivo will also offer 10% discount on accessories during this period to offer relief to our customers.

For further information about the initiative, customers can reach out to the nearby authorized service centre to avail of this offer or reach out to the brand at 1800 102 3388.

About vivo

vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company's core values, which include Benfen*, design-driven value, user orientation, continuous learning and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation.

While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of 10 R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, Xi'an, Taipei, Tokyo and San Diego, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, photography and other up-and-coming technologies. vivo has also set-up seven production bases (including brand-authorized manufacturing centers), across China, South- and Southeast Asia, and more regions, with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 50 countries and regions and is loved by more than 400 million users worldwide.

*"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo's mission to create value for society.

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