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Email support

We are here to help.

Welcome to Email Support. Please fill in the blanks below to help us process your request or answer your questions. We will collect the information you provide below once you click the Submit button. Please kindly note that we will only process your data for customer service purposes.


Please select a question type

  • Inquiry and Support
  • Suggestion and Complaint
E-mail address*
Device Name*

You can find it in Settings>More settings>About phone

Software version*

You can find it in Settings>More settings>About phone(>Version)



I agree to the collection and use of the above data to process my request or reply to my mail, according to the vivo After-sale Privacy Policy.