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Y28
new
V29 Lite 5G
Y36
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Home
Products
Y28
new
V29 Lite 5G
Y36
Y27
Y17s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
Yemen | Select country/region
Welcome to vivo Support
forgot lock screen password
find my phone
vivo account
Y72 5G
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
What to do when the phone shows no response?
What should I do if the apps stop running or are suddenly closed?
Why can I not install the apps?
There is a No respond" prompt when I enter the app or game. What should I do?
Apps are unable to run in the background.
The app or game stops running frequently. What should I do?
My vivo phone downloads games and apps automatically. What should I do?
What should I do if the app downloaded is not compatible?
Why does the “Illegal software” notification appear when I install the app?
Top questions
Find My Device
Find my device
System settings
Privacy & app encryption
Shortcuts & Accessibility
Other system settings
Android Auto
RAM and storage space
Privacy & Security
Lock screen password
Hardware
Wireless charge
Sensor
SIM card/SD card
Battery
Infrared remote control
Operating System
ROOT
Log
Common Issues
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Lag
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Accounts
vivo account
Accounts & sync
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