vivo

Welcome to vivo Support

Find My Phone
Lag & Stuck
Storage & File Manager
Purchase Consulting
Backup & vivoCloud
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi

How to perform “Restore all settings”?

Where can I find RAM details on my phone?

Can I root my phone?

Can I install the system update on my rooted phone normally?

How to forcibly reboot my phone?

How to recover my rooted phone?

How to check if my phone is rooted?

How can I know whether the system of my phone is 64-bit or 32-bit?

How to enter Engine mode?

How to exit ?

How to change the status from "is_root=1" to "is_root=0" ?

How to perform Wipe data?

What is the difference between beta version and official version?

Why is the available RAM less than the fact RAM although I close all apps?

Will "Wipe data" damage my phone?

Why is the total amount of the RAM the apps use less than the Used RAM?

Why is it still "is root=1" although my phone has been recovered?

My phone shows Encryption failed. What should I do?

Why are there ads always popping up on my phone?

Find My Phone
Lag & Stuck
Storage & File Manager
Purchase Consulting
Backup & vivoCloud
vivo & Google Account
Music & Video
Personal Hotspot & Wi-Fi