Top questions

Warranty

Warranty Policy E-warranty card After-Sales Service

Operating System

System Update Firmware Installation Operating System App Manager

Products

Y17 V11 Pro & V11 V15 Pro & V15 Y91c S1

Power Battery & Heating

Charge Consulting Power Consumption Charging Issue Battery Heating

Privacy & Security

File Safe Face Access Lock Screen Password App Lock Fingerprint System Security Rejection FBE Encryption

Find My Phone

i Theme & Desktop

Theme Lock Screen Style Font Wallpaper Desktop Widget

Phone & Contacts & Messages

Phone Issues Phone settings Message Settings Contacts Message Issues

Camera & Albums

Camera Issues Camera Features Videos Album Features Camera Settings Album Issues

System Settings

Developer Options Display, Brightness & Auto-lock Other System Settings Date, Time & Language

Lag & Stuck

Lag Stuck

System features

Jovi Most-used System Features Screenshots & Screen Recording Game Mode Smart Motion Other System Features

Network & Communication

SIM Card VoLTE & iRoaming Network Issues Network Settings Phone Communication Messages Communication

Status bar & Notification

Notification Settings Status bar Indicator & Flash Notification Issues

Storage & File Manager

File Manager System Storage SD Card OTG

Hardware

Water & Liquid Screen Internal Hardware External Hardware Others

Sound & Vibration

Earphone Sound Issues Ringtone Settings Sound Settings Vibration Ringtone Issues

System Apps

Most-used System Apps Google Apps Input Method Other System Apps Email

Connectivity

USB Connectivity Wireless Connectivity Location Bluetooth Connectivity

Purchase Consulting

Backup & vivoCloud

vivo & Google Account

vivo Account

Music & Video

Music Hi-Fi & Audio Video

Personal Hotspot & Wi-Fi

Personal Hotspot Wi-Fi

Third-party Apps

Social Media Apps Other Third-party Apps

Is vivo phone waterproof?

What should I do if the liquid enters my phone?

Can I continue using it if water or other liquid enters my charger?

What should I do if current flows from earphone?

What should I do if current flows from phone?

vivo

Welcome to vivo Support

Is vivo phone waterproof?

What should I do if the liquid enters my phone?

Can I continue using it if water or other liquid enters my charger?

What should I do if current flows from earphone?

What should I do if current flows from phone?