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Home
Products
X200 Pro
new
V50 5G
new
V50 Lite 5G
new
Y19s Pro
new
Y29s 5G
new
Y39 5G
new
Y04
new
All Models
Compare Models
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Explore vivo
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Welcome to vivo Support
forgot lock screen password
EasyShare
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
How to hide apps?
How to disable App lock?
What if I forgot the password for hiding icons?
How to set app lock?
Cancel privacy file encryption
Set privacy password
How do I cancel the password for hiding apps?
How to view the hidden apps?
How do I restore hidden apps?
How to encrypt Settings app?
How many times can I enter a wrong privacy password at most?
No password required for accessing an encrypted app
How do I modify the password for hiding apps?
How do I set the password for hiding apps?
How to set the password-free time for accessing an encrypted app?
Why is the password not required when I access the encrypted app again?
How can I encrypt a private file?
Can I still receive messages of a hidden app?
Can I still receive messages of an locked app?
Can I lock only the clone of an app?
An encrypted third-party app remains encrypted after it is uninstalled and then installed again.
Some apps cannot be locked
Can I lock app that is being downloaded?
Relevant data still can be seen after app locked
How to encrypt my notes in Notes?
How to encrypt my messages?
How to decrypt my notes?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Operating System
ROOT
Log
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
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