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Products
V70
new
X300 Pro
new
X300
new
V60 Lite 5G
new
V60
new
X200 FE
new
All Models
Compare Models
Support
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OriginOS
Explore vivo
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UAE | Select country/region
Welcome to vivo Support
forgot lock screen password
EasyShare
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Hotspot & tethering
Smart Mirroring
Android Auto
Other system settings
Backup & Reset
RAM and storage space
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
EasyShare
Themes
Camera
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Home screen
Widget
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Why can't I access the internet (via 2G/3G/4G/5G)?
SIM card cannot be recognized by the phone
Why can't my phone detect a Wi-Fi network?
Why can't I use the mobile network during calls?
Why is my (2G/3G/4G/5G) internet/download speed slow?
Unable to make a call
Why can't an app access the internet (via 2G/3G/4G/5G)?
Phone cannot connect to Wi-Fi
Why can I not use data network?
What should I do if a Wi-Fi network is automatically disconnected?
Why can't my phone connect to a PC?
What should I do if my phone signal is weak?
Noise occurs during video/Internet calls
Can hidden app access internet?
What should I do if the voice is low/no sound/noise/intermittent during a call?
Echoes during a call
Why does my phone lag while playing a game using the mobile network?
Why can others not hear my voice during calling?
What should I do if I can't hear the other party during a call?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Shortcuts & Accessibility
Hotspot & tethering
Smart Mirroring
Android Auto
Other system settings
Backup & Reset
RAM and storage space
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
EasyShare
Themes
Camera
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Home screen
Widget
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
80008600008
Sat-Wed 10:00AM-17:00PM, Thu 10:00AM-15:30PM, excluding holidays
Chat Support
Sat-Wed 10:00AM-17:00PM, Thu 10:00AM-15:30PM, excluding holidays
WhatsApp
Sat-Wed 10:00AM-17:00PM, Thu 10:00AM-15:30PM, excluding holidays
uae.service@me.vivo.com
