Home
Products
Support
Online Store
Funtouch OS
Explore vivo
iQOO
X200 Pro
new
V50 5G
new
V50 Lite 5G
new
Y19s Pro
new
Y29s 5G
new
Y39 5G
new
Y04
new
All Models
Compare Models
Home
Products
X200 Pro
new
V50 5G
new
V50 Lite 5G
new
Y19s Pro
new
Y29s 5G
new
Y39 5G
new
Y04
new
All Models
Compare Models
Support
Online Store
Funtouch OS
Explore vivo
iQOO
UAE | Select country/region
Welcome to vivo Support
forgot lock screen password
EasyShare
Find my phone
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Unable to turn on Hi-Fi
What is Hi-Fi mode?
Do Bluetooth earphones support HiFi?
Which vivo Phones support LDAC?
Which phones support Hi-Fi?
Can the HiFi effect be realized through software update?
How to adjust the Audio effect?
What does Super Audio do?
What is DeepField audio effect?
Which phones support Apt-X?
How to turn on/off Hi-Fi?
What are the Ear-customized Sound Effects?
What if the HiFi effect fails?
How can I enable Super Audio?
Can the DeepField Audio Effect be used in the speaker mode?
Can I use the HiFi function when I use the speaker to play music?
How to use ear-customerized sound effects?
Top questions
System settings
Privacy & app encryption
Lock screen password & Security answers
Hotspot & tethering
Shortcuts & Accessibility
Android Auto
Backup & Reset
RAM and storage space
Other system settings
Smart Mirroring
Hardware
Infrared remote control
Battery
Sensor
SIM card/SD card
System features
Themes
EasyShare
Camera
Common Issues
Lag
Call & Network & Connectivity
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Accounts
vivo account
Accounts & sync
Home screen& Lock screen
Lock screen settings
Widget
Home screen
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Music
Audio effect
Contact Us
80008600008
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Chat Support
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
WhatsApp
Sat-Wed 10:00AM-22:00PM, Thu 10:00AM-17:00PM, excluding holidays
Email Us