Welcome to vivo Support

Why Themes is not available on my phone?

How do I restore to the default theme of the system?

Do I have to pay to download a theme?

How do I find the source files of the themes and fonts downloaded in Themes?

How can I delete Themes resources already downloaded?

What if downloading with Themes failed?

What if the fonts downloaded from Themes cannot be applied?

How to switch the system font of the mobile phone?

Will the payment for theme resources be automatically renewed?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Where are files downloaded Themes stored?

Are my purchased themes bound with my vivo account?

Will Themes resources use the ROM of my phone?

Why hasn't my account receive the themes while the payment is already made?

How to set a beautiful and personalized font?

Why are there so few free themes?

What is Mix and how to use it?

Can my purchased Themes resources be used permanently?

Will rebooting or easing data delete purchased Themes resources?

Do I have to pay for downloading resources already purchased again?

Why am I charged for downloading Themes resources?

Why do I have to purchase Themes resources that I already purchased before?

Why are there so limited types of Themes resources?

When will the resources in Themes be updated?

Why are there so limited Themes resources?

How long is the time of trial use of charged Themes resources?

Can I give Themes resources I purchased to friends?

How can I purchase Themes resources?

Can I return or replace the resources that I purchased from Themes?

Is there a time limit for the weekly free themes in the theme ranking?

Why can I not download themes from Themes?

How do I cancel theme mix?

How to download and set up theme?

Why does the same theme have different visual effects on different models?

Why does the software icon remain unchanged after the theme is changed?

How do I view the Themes resources added to "My favorites"?

How can I add Themes resources to "My favorites"?

What if the themes in Themes added to "My favorites" are missing?

How do I try the trial use of Themes?

How do I view the ranking of themes in Themes?

Will discounts be offered for paid themes?

Can themes be set to automatic switching?

Can themes be used across different models?

Do themes come with the lockscreen styles?

Can Themes be applied to a third-party app?

Can I delete already purchased theme resources?

Are the purchased theme resources still there if I switch to another vivo account?

Why no results are found when I search for some Themes resources?

How can I retrieve the used resources in Themes?

Can I use third-party themes and fonts?

Are there free-of-charge resources in Themes?

Why are the Themes resources so expensive?

Can I search for the usage records of the Themes resources?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Why can't I purchase the resources in Themes?

What if the special symbols are not displayed?

Why is the font italic?

Why does the font of some characters remains unchanged after changing the font?