Welcome to vivo Support

Why Themes is not available on my phone?

How do I restore to the default theme of the system?

Do I have to pay to download a theme?

What if downloading with Themes failed?

How do I find the source files of the themes and fonts downloaded in Themes?

Will the payment for theme resources be automatically renewed?

How to switch the system font of the mobile phone?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Are my purchased themes bound with my vivo account?

How can I delete Themes resources already downloaded?

Will Themes resources use the ROM of my phone?

Why hasn't my account receive the themes while the payment is already made?

How to set a beautiful and personalized font?

What is Mix and how to use it?

Where are files downloaded Themes stored?

Can my purchased Themes resources be used permanently?

Will rebooting or easing data delete purchased Themes resources?

Why am I charged for downloading Themes resources?

Why are there so limited types of Themes resources?

When will the resources in Themes be updated?

Why are there so limited Themes resources?

How long is the time of trial use of charged Themes resources?

How can I purchase Themes resources?

Can I return or replace the resources that I purchased from Themes?

What if the fonts downloaded from Themes cannot be applied?

Why are there so few free themes?

Is there a time limit for the weekly free themes in the theme ranking?

Why can I not download themes from Themes?

How do I cancel theme mix?

How to download and set up theme?

Why does the same theme have different visual effects on different models?

Why does the software icon remain unchanged after the theme is changed?

How do I view the Themes resources added to "My favorites"?

How can I add Themes resources to "My favorites"?

What if the themes in Themes added to "My favorites" are missing?

How do I try the trial use of Themes?

How do I view the ranking of themes in Themes?

Will discounts be offered for paid themes?

Can themes be set to automatic switching?

Can themes be used across different models?

Do themes come with the lockscreen styles?

Can Themes be applied to a third-party app?

Can I delete already purchased theme resources?

Are the purchased theme resources still there if I switch to another vivo account?

Do I have to pay for downloading resources already purchased again?

Why do I have to purchase Themes resources that I already purchased before?

Why no results are found when I search for some Themes resources?

How can I retrieve the used resources in Themes?

Can I use third-party themes and fonts?

Are there free-of-charge resources in Themes?

Why are the Themes resources so expensive?

Can I search for the usage records of the Themes resources?

Can I give Themes resources I purchased to friends?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Why can't I purchase the resources in Themes?

What if the special symbols are not displayed?

Why is the font italic?

Why does the font of some characters remains unchanged after changing the font?