Welcome to vivo Support

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi

Why is there no ringtone when a new message comes?

Why is no ringtone when there is a new notification?

Why is there no ringtone when there is a new call?

Why can I not hear ringtones via the earphone?

The ring time of the alarm is later than I set. What should I do?

Why does the ringtone get reduced when I take my phone out of my pocket?

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi