Welcome to vivo Support

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi

How to clear the data and cache of the apps?

What are MTP mode and U mode?

How to clear all data on my phone?

What should I do when phone space is not enough?

Can I delete the bbklog or mtklog file?

Why is the number of available space not changed after I delete files on vivo phone?

What app data will "Clear data" delete?

Why does the bbklog or mtklog folder always appear on my phone?

Why can I not delete the files stored on phone storage?

What should I do if the storage is not enough after turning on the log switch?

Why does my phone automatically generate files?

How to check the available space of my phone?

Why is the actual use of space less than the official propaganda space?

Why are the date of some files on my vivo phone earlier than the date of production?

Storage & File Manager
Find my phone
Music & Video
Lag & Stuck
vivo & Google account
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi