We at vivo understand in an unfortunate situation, it can be frustrating to send your beloved smartphone away to repair, to make the process easier, we have provided a free postal repair service, all you need to do is to book online, pack and send, or we have option for courier to collect from you.
1. Open booking page https://vivo.sbe-ltd.co.uk/booking
2. Fill required info
3. Select preferred Logistic option
4. Read and accept the Terms & Conditions
5. Complete booking
You can track the status at https://vivo.sbe-ltd.co.uk/
Data Backup Reminder: To protect your privacy & avoid the data to be cleared during the service, please backup your personal data (such as photos, contacts, call records, etc.) and restore the mobile phone to the factory settings before sending your device away. Please also remove your SIM card and SD card if applicable.
vivo topped China's smartphone market in Q1 2022, according to Counterpoint
Mastering the Light: A look inside the vivo ZEISS Global Imaging Partnership
vivo launches its first foldable smartphone, the vivo X Fold
vivo to roll out Android 12 updates in Europe
Vivo teams up with The Savage Foundation to help address grassroots football crisis, as new research reveals 1 in 4 parents are struggling to afford the costs
How to send your vivo device for warranty repair in the UK?