Home
Support
Home
Support
Welcome to vivo Support
Warranty
X60 Pro
EasyShare
X80 Pro
forgot lock screen password
Top questions
Warranty
Warranty Policy
After-sales service
Purchase consulting
Products
X60 Pro
Y70
X80 Pro
X51 5G
Y20s
V21 5G
Y11s
Y72 5G
System setting
Other system setting
System apps
Most-used system features
Find My Phone
Find My Phone
Lag & Stuck
Stuck
Does my phone warranty still work in another country?
What should I do if I forgot lock screen password？
How to install EasyShare on my phone?
How to check if my phone is authentic?
Where can I find the price information of the spare parts?
How can I find my phone?
What is the Artificial Damage?
How does the body appearance of X60 Pro look like?
What should I do if my device cannot be powered on?
Which type of Fingerprint Scanner does Y70 adopt?
What is the E-warranty card?
Which type of Fingerprint Scanner does Y20s adopt?
Which cameras are included in X80 Pro’s rear quad camera system?
What is the appearance design of AI quad rear cameras of X51？
Which glass back cover does V21 5G adopt?
Which type of Fingerprint Scanner does Y11s adopt?
Does Y72 5G adopt Fingerprint design?
How to erase all data on my phone without compromising the functionality?
Does my phone still have the warranty after repaired in other places(not vivo service center)?
How to check if the parts such as the battery, charger, are authentic?
Is the repair free at vivo service center if the warranty runs out?
Does warranty of my phone still work after my rooted phone is recovered at service center?
How to check the remaining warranty period of my phone?
Where can I find E-Warranty information?
Where can I purchase or change the original accessories or parts?
Can I trade in my old phone for new one?
Can I just replace the glass without replacing the display?
Does X80 Pro support wireless charging?
What is Eagle eye enhancement ?
How to Erase all data on my lost phone?
What is the charge policy if I repair my phone at vivo service center?
What is the battery capacity of X60 Pro? Does it support Flash Charging?
Is Y70 equipped with the earphone?
How to distinguish between the Global software version and Chinese software version?
Does X80 Pro support manual adjustment of screen resolution?
Can I check the password of the currently connected Wi-Fi on Y70?
What is the use of Autofill service from Google on Y70?
How to check if the hardware of my phone is damaged or not?
What is the use of Tripod Mode of Night Mode on X60 Pro?
vivo V1+ Chip
How to check if my phone is authentic without SN code?
Does X60 Pro support 120Hz Refresh Rate?
Which Triple Rear Camera does X60 Pro consist of？
Which Funtouch OS does V21 5G adopt? What about the interface design?
How to make the downloaded apps show on desktop?
Why are there two curve icons display on the bottom corner on Home screen?
How many times of zoom does the X60 Pro camera support? How to adjust it on X60 Pro?
What is the battery capacity of Y70? Which charging technology does Y70 adopt?
How to change the dynamic effects on X60 Pro ?
After set Dark theme schedules, why Dark theme won’t be activated even though the scheduled time arrives?
Does X60 Pro support Super Night mode?
What is Extreme Night Vision 2.0?
Whether Hi-Fi can be realized on Y70 through system upgrade?
What is the Widevine Security Level of Y70?
Does Y70 have a protection mechanism for the photos deleted by accident?
How to quickly classify the chaotic photos stored in Albums on Y20s?
How do I know what Video resolution and Frame rare is supported on Y70?
How to output Photos with 12MP in RAW + JPEG format?
What is Ultra Stable Video?
Does X51 support 5G network?
How to quickly classify the chaotic photos stored in Albums on Y70?
Does Y11s support Exchange rate?
What is LTM(Local Tone Mapping) display?
Samsung E5 Luminous Material
How do I launch Google Assistant with the power button?
How to take photos with 48MP?
Does Y70 support Exchange rate?
How to enable Extreme Night？
Does V21 5G support 4K video?
Vapor Chamber liquid cooling system
How can I recover desktop icons of built-in apps if I remove them by accident?
What’s X80’s charging speed like?
Why can I not find Always On Display function on my Y20s?
How to output Photos with 12MP in RAW + JPG format?
How to turn on both the Softlight Band and the screen fill light when taking selfies with V21 5G?
Which triple rear camera does Y70 consist of?
What is the Widevine Security Level of Y11s?
Does Y72 5G support anti-shaking function?
How do I disable the Control Center on locked screen?
Can I set the characters display briefly when typing the password on Y70?
Does Y70 support Night mode?
What is Follow Focus Recording? How to use it on X51?
How to use Face Access on Y20s?
How to output photos with 16MP in RAW + JPG format?
How can I adjust the Codec of video record on Y70?
What is Multi-Turbo? And how to use it?
Where can I change the animation effect on my Y70?
Why does Follow Focus Recording show grey?
Is Y20s equipped with the earphone?
What is the maximum frame rate of video does V21 5G support in Dual-View Video mode?
Does X51 support to check saved Wi-Fis?
How can I adjust the Codec of video record on Y11s?
What is the battery capacity of Y20s? Does it support Dual-Engine Fast Charging?
Does V21 5G support to display real-time network speed on the status bar?
What are the shooting effects like with the X80’s main rear camera?
What is video record codec? How to switch record codec on X51?
How to use Supermoon mode?
Is X51 equipped with the earphone?
What is Eagle eye enhancement?
How do I know what Video resolution and Frame rare is supported on Y11s?
Is Y11s equipped with the earphone?
Does Y20s have a protection mechanism for the photos deleted by accident?
Which generation of Ultra Game Mode does Y72 5G powered by? And what features are supported?
How to use Dual Selfie Spotlight to shoot a video at night?
Which camera combination in Dual-View Video mode does V21 5G support?
What is the battery capacity of X51? Does it support Fast Charging?
Does X51 support Live Wallpaper?
Does Y11s support Hi-Fi?
What is Dual-View Video? And how to use it on V21 5G?
How do I check which apps have accessed a certain permission?
How do I close Google’s left home screen?
Why are the photos taken in Panorama Mode distorted?
What is Ear-customized sound effects? And how to use it on X51?
Which triple rear camera does Y20s consist of?
Does Y20s support Hi-Fi?
Does Y72 5G support the launcher that designed for elder?
In Professional Cinematic Video, which feature does the icon in the top right corner represent?
Which heat dissipation technology does the X80 series use, and how effective is it?
Ultrasonic 3D Large Fingerprint Sensor
Does it support customized emergency telephone numbers?
What is Movie Camera?
Does X51 support Hi-Fi?
Which generation of Game mode is X51 powered by?
How is the speaker effect of Y72 5G?
Can I take selfie videos in Slo-Mo Mode with the Front Camera on my V21 5G?
What is Pro Sport Mode? And How to use it on X51?
How to change the dynamic effects on X51?
What is the battery capacity of Y11s? Which charging technology does Y11s adopt?
What lenses consist of Y72 5G’s rear camera matrix?
Does AI scene recognition feature on Y72 5G?
Does Y72 5G support to add mood/signature on lock screen?
Does V21 5G support Super Night Selfie?
How to use Double Exposure?
Does V21 5G support AI Scene Recognition? How to enable it?
What are Personal Facial Features—nevus remaining function? How to use it?
Does V21 5G support extended RAM?
Video HDR 10+
10-bit Color Scale
Which AI quad Rear Camera does X51 consist of?
Does X51 support Night mode?
What is the use of Tripod Mode of Super Night Mode on X51?
What is the use of the Palm icon in Video Mode?
How to enable Eagle eye enhancement on X51?
Which rear camera does Y11s consist of?
Why does Beauty icon show grey on the rear camera in videography mode?
What cameras does V21 5G camera module consist of?
How to use Selfie Spotlight?
What is LTPO technology?
App Pinning
What is Motion Autofocus?
How to take Wide-Angle photos on X51?
Does Y72 5G support camera watermark?
Does V21 5G support dual-mode 5G?
What about the photography effect of the front camera?
Does the front camera support Eye Autofocus?
Why Face Beauty in Double-View video mode is greyed out?
Professional Cinematic Video
Horizon Leveling Stabilization:
Effects Master
AI Group Portrait
AI Video Enhancement
How do I use the Emergency Information feature?
Extra dim mode
How to use Face Access on X51?
How to take good shots of the Starry Sky?
Does X51 support Multi-Turbo Engine?
Why can I not take screenshots/screen recordings when entering password on third-party apps?
How do I enable cinematic aspect ratio?
Video Teleprompter
What is AI Eye Autofocus?
How many times of imaging zoom does Y72 5G support?
Does Night Mode is supported in front camera?
How to take photo with details via rear camera at night?
What is the battery capacity of Y72 5G? Does it support Fast Charging technology?
Top questions
Warranty
Warranty Policy
After-sales service
Purchase consulting
Products
X60 Pro
Y70
X80 Pro
X51 5G
Y20s
V21 5G
Y11s
Y72 5G
System setting
Other system setting
System apps
Most-used system features
Find My Phone
Find My Phone
Lag & Stuck
Stuck
Contact Us
service@uk.vivo.com