Welcome to vivo Support

Why Themes is not available on my phone?

Why can I not download themes from Themes?

Can I use third-party themes and fonts?

How do I find the source files of the themes and fonts downloaded in Themes?

Where are files downloaded Themes stored?

How to download and set up theme?

Why are there so few free themes?

How can I delete Themes resources already downloaded?

How do I restore to the default theme of the system?

Can Themes be applied to a third-party app?

What is Mix and how to use it?

Are my purchased themes bound with my vivo account?

Why does the software icon remain unchanged after the theme is changed?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

How to set a beautiful and personalized font?

How do I cancel theme mix?

Do themes come with the lockscreen styles?

Do I have to pay for downloading resources already purchased again?

What if downloading with Themes failed?

Can I delete already purchased theme resources?

How can I retrieve the used resources in Themes?

Can themes be used across different models?

Why does the font of some characters remains unchanged after changing the font?

How long is the time of trial use of charged Themes resources?

Can my purchased Themes resources be used permanently?

Why are the Themes resources so expensive?

How can I purchase Themes resources?

What if the fonts downloaded from Themes cannot be applied?

How can I add Themes resources to "My favorites"?

Will Themes resources use the ROM of my phone?

How to switch the system font of the mobile phone?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

Why does the same theme have different visual effects on different models?

How do I try the trial use of Themes?

Will rebooting or easing data delete purchased Themes resources?

Why are there so limited Themes resources?

Can I search for the usage records of the Themes resources?

Why do I have to purchase Themes resources that I already purchased before?

Is there a time limit for the weekly free themes in the theme ranking?

How do I view the Themes resources added to "My favorites"?

Are the purchased theme resources still there if I switch to another vivo account?

Are there free-of-charge resources in Themes?

Can I return or replace the resources that I purchased from Themes?

Why can't I purchase the resources in Themes?

Why hasn't my account receive the themes while the payment is already made?

Will the payment for theme resources be automatically renewed?

Why are there so limited types of Themes resources?

When will the resources in Themes be updated?

Can I give Themes resources I purchased to friends?

What if the special symbols are not displayed?

Why is the font italic?

Do I have to pay to download a theme?

What if the themes in Themes added to "My favorites" are missing?

How do I view the ranking of themes in Themes?

Will discounts be offered for paid themes?

Can themes be set to automatic switching?

Why am I charged for downloading Themes resources?

Why no results are found when I search for some Themes resources?