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V30e 5G
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V30 5G
new
Y03
new
Y36
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Home
Products
V30e 5G
new
V30 5G
new
Y03
new
Y36
Y27s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Warranty
forgot lock screen password
Top questions
Accounts
vivo account
Accounts & sync
System settings
Lock screen password & Security answers
RAM and storage space
Privacy & app encryption
Hotspot & tethering
Backup & Reset
Android Auto
Shortcuts & Accessibility
Other system settings
Smart Mirroring
System features
Themes
EasyShare
Camera
Hardware
Infrared remote control
Sensor
Battery
SIM card/SD card
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Music
Audio effect
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Why can't I access the internet (via 2G/3G/4G/5G)?
Unable to make a call
SIM card cannot be recognized by the phone
Why can't I use the mobile network during calls?
Why can I not use data network?
Why is my (2G/3G/4G/5G) internet/download speed slow?
What should I do if the voice is low/no sound/noise/intermittent during a call?
What should I do if my phone signal is weak?
Why can others not hear my voice during calling?
Why does my phone lag while playing a game using the mobile network?
Why can't an app access the internet (via 2G/3G/4G/5G)?
What should I do if I can't hear the other party during a call?
Why can't my phone connect to a PC?
What should I do if a Wi-Fi network is automatically disconnected?
Echoes during a call
Phone cannot connect to Wi-Fi
Why can't my phone detect a Wi-Fi network?
Can hidden app access internet?
Noise occurs during video/Internet calls
Top questions
Accounts
vivo account
Accounts & sync
System settings
Lock screen password & Security answers
RAM and storage space
Privacy & app encryption
Hotspot & tethering
Backup & Reset
Android Auto
Shortcuts & Accessibility
Other system settings
Smart Mirroring
System features
Themes
EasyShare
Camera
Hardware
Infrared remote control
Sensor
Battery
SIM card/SD card
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Music
Audio effect
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
Contact Us
0800008783
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