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V30e 5G
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new
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Home
Products
V30e 5G
new
V30 5G
new
Y03
new
Y36
Y27s
All Models
Compare Models
Support
Funtouch OS
Explore vivo
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Welcome to vivo Support
Warranty
forgot lock screen password
Top questions
Accounts
vivo account
Accounts & sync
System settings
Lock screen password & Security answers
RAM and storage space
Privacy & app encryption
Hotspot & tethering
Backup & Reset
Android Auto
Shortcuts & Accessibility
Other system settings
Smart Mirroring
System features
Themes
EasyShare
Camera
Hardware
Infrared remote control
Sensor
Battery
SIM card/SD card
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Music
Audio effect
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
What to do when the phone shows no response?
What should I do if the apps stop running or are suddenly closed?
Apps are unable to run in the background.
My vivo phone downloads games and apps automatically. What should I do?
What should I do if the app downloaded is not compatible?
Why does the “Illegal software” notification appear when I install the app?
There is a No respond" prompt when I enter the app or game. What should I do?
The app or game stops running frequently. What should I do?
Why can I not install the apps?
Top questions
Accounts
vivo account
Accounts & sync
System settings
Lock screen password & Security answers
RAM and storage space
Privacy & app encryption
Hotspot & tethering
Backup & Reset
Android Auto
Shortcuts & Accessibility
Other system settings
Smart Mirroring
System features
Themes
EasyShare
Camera
Hardware
Infrared remote control
Sensor
Battery
SIM card/SD card
Home screen& Lock screen
Lock screen settings
Widget
Home screen
Common Issues
Call & Network & Connectivity
Lag
App crash/no response/stop running
Charging & Heating & Power consumption
Operating System
ROOT
Log
Music
Audio effect
vivo Privacy Terms for After-sales Service
vivo Privacy Terms for After-sales Service
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