Newly purchased phone gets hot
Heats up when charging with screen off
Phone heats up during game recording
Heats up after system upgrade
Heats up when drivers and riders are using the order-taking apps
Heats up when charging with screen on
Heats up during system upgrade
Heats up when the screen is off
Heats up when watching videos and live streamings
The phone heats up in a high temperature environment, direct sunlight, or covered by foreign objects
Phone heats up when playing games
Phone heats up during shooting or recording videos
Heats up when making calls
Heats up when using Maps or Navigation
Heats up when connected to phone car charger
Our products are hotter compared to other phones
Common cooling methods
Heats up when using EasyShare or transfering phone data
App heats up when downloading and installing
Phone heats up during video call
Phone heats up during live streaming
Phone heats up during using personal hotspot function
Heats up when the multiple Apps are open
Heats up during simple online scenarios (such as text chat, web page browsing)
Heats up while charging
Screen heats up
Metal frame heats up
Heat near the location of the rear camera
Heats up when using other third-party apps
A pop-up window appears when the phone is hot
Common factors that cause the phone to heat up (applicable when the user does not clearly indicate the usage scenario)
What happens if the phone gets hot for a long time?
Product safety design consultation on heat generation