vivo

Care With Joy

Find my phone
Storage & File Manager
Backup & vivoCloud
Lag & Stuck
Music & Video
Personal Hotspot & Wi-Fi
System Settings issue
vivo & Google account
Replacement & Cancellation Policy
Order Related Queries
Warranty Policy
Save your screen
Service Day
Pick and drop service
Refreshment Service
Anti—Epidemic

How to check the latest update?

Do I have to update the phone to the latest version?

Why does System update always fail?

Why can I not receive the system update for a long time?

Can I downgrade my phone to the lower Android version?

Which vivo phones support Project Treble?

How to flash the firmware?

Why is my device’s Android security patch not latest?

How to downgrade my phone?

Can "Restore(Reset) all settings" make the system version return back to the original one?

Can I install the firmware of other phones in my vivo phone?

How to check the date of my device`s latest Android security patch?

What is System repair mode?

What is Android security patch?

It always shows “verification failed” when I download & install the update. What should I do?

I cannot check for the new version. What should I do?

How to access Recovery mode?

How to exit the Fastboot mode?

What should I do if I cannot finish downloading the system update?

It prompts "Decryption unsuccessful" while installing the firmware. What should I do?

Find my phone
Storage & File Manager
Backup & vivoCloud
Lag & Stuck
Music & Video
Personal Hotspot & Wi-Fi
System Settings issue
vivo & Google account
Replacement & Cancellation Policy
Order Related Queries
Warranty Policy
Save your screen
Service Day
Pick and drop service
Refreshment Service
Anti—Epidemic