Free Collection & Free Delivery Service

January 17, 2024

Good news! Now, we have two official service centers in Saudi Arabia-Riyadh service center & Jeddah service center. At our official service center, you will receive multi free value-added service:

*Free Labor on repairs

*Free Delivery charges

*Free protective film application

* Free mobile phone care services

* Free software upgrade and system recovery

* Refreshment Service During 12:00 and 13:00

* Enjoyable Games Service


If you are interested in these, come and visit our service center.

Of course! If you are not available to visit our official service center, we would like to introduce our latest Free Collection & Free Delivery Service.


How to Avail

1. Book an Appointment

Call us +966 537744081

2. Hassle-Free pick up

Courier Company (Aramax Express) will collect the device from your given address with ease and provide door-to-door service

3. Quality Assurance

With no compromise to quality

Our Engineers will repair the handset and will keep you updated throughout the repair process.

4. Faster Returns

We understand the importance of your handset & keeping that in mind. We promise to deliver it back as soon as possible.

5. Free Freight Insurance

Secure collection & delivery.

6. Real-time parcel tracking

Through your E-waybill, track your parcel status


Data Backup Warm-Reminder: In order to protect your privacy & avoid the data to be cleared during the maintenance process, Advice you backup your personal data (such as photos, contacts, call records, etc.) in advance, and restore the mobile phone to the factory Settings. Please remove your SIM card and SD card before collection.


You can also visit our Official Service Center for further inquiries:

vivo Official Service Center-Riyadh

Shop No. 24-25,Electron Center, Riyadh 12242 - Tufail bin Hanafi Al Batha Street - first floor.

Working Hours: Sun-Thu 9:00-17:00 ;(excl public holiday )

Telephone Number:  +966 537744081


vivo Official Service Center-Jeddah

Al Sanea Mall,Al Touyour, Mishrifah, Jeddah

Working Hours: Sun-Thu 9:00-17:00 ;(excl public holiday )

Telephone Number:  +966 537744203

Some service items are subject to the actual conditions of the service center. For details, please contact the local service center.