Home
Products
Support
OriginOS
Explore vivo

Y05
new
V70 FE
Y500
Y05e
Y11d
Y31 5G
Y31d

Home
Products
- Y05
  new
- V70 FE
- Y500
- Y05e
- Y11d
- Y31 5G
- Y31d
All Models

Compare Models
Support
OriginOS
Explore vivo

Tanzania | Select country/region

Welcome to vivo Support

app lock EasyShare forgot lock screen password Find my phone

System settings

Lock screen password & Security answers Shortcuts & Accessibility Privacy & app encryption Hotspot & tethering Backup & Reset RAM and storage space Android Auto Smart Mirroring Other system settings

Hardware

SIM card/SD card Infrared remote control Battery Sensor

Common Issues

Call & Network & Connectivity Charging & Heating & Power consumption App crash/no response/stop running Lag

System features

EasyShare Camera Themes

Accounts

vivo account Accounts & sync

Operating System

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Home screen& Lock screen

Lock screen settings Widget Home screen

Music

System settings

Lock screen password & Security answers Shortcuts & Accessibility Privacy & app encryption Hotspot & tethering Backup & Reset RAM and storage space Android Auto Smart Mirroring Other system settings

Hardware

SIM card/SD card Infrared remote control Battery Sensor

Common Issues

Call & Network & Connectivity Charging & Heating & Power consumption App crash/no response/stop running Lag

System features

EasyShare Camera Themes

Accounts

vivo account Accounts & sync

Operating System

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Home screen& Lock screen

Lock screen settings Widget Home screen

Music

Contact Us

Chat Support
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
WhatsApp
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
Messenger
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
0800112140 (Tanzania) (Toll Free)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
0800113387 (Uganda)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
service.tz@me.vivo.com (Tanzania&Uganda)

Support
FAQs

Popular Links

Y11d
V70 FE
Y31 5G
Y31d
v60-lite

Support

FAQs
OriginOS
System Update
Query of Spare Parts Price
IMEI Authentication
Warranty Instructions
Privacy Statement for Customer Service

Explore vivo

Info
Legal Notice
About Us
vivo Privacy Center
Sustainability

Live Chat Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00)
service.tz@me.vivo.com (Tanzania&Uganda)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00) 0800112140 (Tanzania)(Toll Free)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 (excluding holidays and Wednesdays from 15:00–16:00) 0800113387 (Uganda)
Follow us
Tanzania | Select country/region

© 2026 vivo Mobile Communication Co., Ltd. All rights reserved. Privacy Policy Cookie Policy Privacy Support

Tanzania | Select country/region