Home
Products
Support
Funtouch OS
Explore vivo

V50
new
Y04
new
Y19s
new
Y28
Y18

Home
Products
- V50
  new
- Y04
  new
- Y19s
  new
- Y28
- Y18
All Models

Compare Models
Support
Funtouch OS
Explore vivo

Tanzania | Select country/region

Welcome to vivo Support

app lock EasyShare forgot lock screen password Find my phone

System settings

Lock screen password & Security answers Privacy & app encryption Shortcuts & Accessibility Smart Mirroring Android Auto Backup & Reset RAM and storage space Other system settings Hotspot & tethering

Accounts

vivo account Accounts & sync

Common Issues

Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running

System features

EasyShare Camera Themes

Hardware

SIM card/SD card Battery Sensor Infrared remote control

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Home screen& Lock screen

Lock screen settings Widget Home screen

Operating System

Music

System settings

Lock screen password & Security answers Privacy & app encryption Shortcuts & Accessibility Smart Mirroring Android Auto Backup & Reset RAM and storage space Other system settings Hotspot & tethering

Accounts

vivo account Accounts & sync

Common Issues

Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running

System features

EasyShare Camera Themes

Hardware

SIM card/SD card Battery Sensor Infrared remote control

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Home screen& Lock screen

Lock screen settings Widget Home screen

Operating System

Music

Contact Us

Chat Support
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays
WhatsApp
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays
Messenger
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays
0800112140 (Tanzania) (Toll Free)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays
0800113387 (Uganda)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays
Email Us (Tanzania & Uganda)

Support
FAQs

Popular Links

V30 5G
Y03
Y27s
Y17s
Y02t

Support

FAQs
Funtouch OS
System Update
Query of Spare Parts Price
IMEI Authentication
Warranty Instructions
Privacy Statement for Customer Service

Explore vivo

Info
Legal Notice
About Us
vivo Privacy Center
Sustainability

Live Chat(Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays)
Email Us (Tanzania & Uganda)
Mon-Fri 8:30-17:30; Sat 8:30-12:30 excluding holidays 0800112140 (Tanzania)(Toll Free)
Mon-Sat 8:30-17:30 excluding holidays 0800113387 (Uganda)
Follow us
Tanzania | Select country/region

© 2025 vivo Mobile Communication Co., Ltd. All rights reserved. Privacy Policy Cookie Policy Privacy Support

Tanzania | Select country/region