Welcome to vivo Support

forgot lock screen password EasyShare app lock Find my phone
Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility RAM and storage space Other system settings Android Auto Smart Mirroring Hotspot & tethering Backup & Reset
System features
EasyShare Camera Themes
Accounts
vivo account Accounts & sync
Common Issues
App crash/no response/stop running Call & Network & Connectivity Charging & Heating & Power consumption Lag
Operating System
ROOT Log
Hardware
SIM card/SD card Sensor Infrared remote control Battery
Home screen& Lock screen
Lock screen settings Widget Home screen
Music
Audio effect

How to use infrared remote control?

Some buttons of the added remote control cannot be tapped

Infrared remote control cannot be used.

The remote control is insensitive

Notes for infrared remote control

Can my phone be used as a remote control?

Can the infrared remote control of my phone be used to control all electric appliances?

Top questions
System settings
Privacy & app encryption Lock screen password & Security answers Shortcuts & Accessibility RAM and storage space Other system settings Android Auto Smart Mirroring Hotspot & tethering Backup & Reset
System features
EasyShare Camera Themes
Accounts
vivo account Accounts & sync
Common Issues
App crash/no response/stop running Call & Network & Connectivity Charging & Heating & Power consumption Lag
Operating System
ROOT Log
Hardware
SIM card/SD card Sensor Infrared remote control Battery
Home screen& Lock screen
Lock screen settings Widget Home screen
Music
Audio effect

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