Welcome to vivo Support

Why Themes is not available on my phone?

How to download and set up theme?

When will the resources in Themes be updated?

Do themes come with the lockscreen styles?

Can Themes be applied to a third-party app?

Why can I not download themes from Themes?

Can I use third-party themes and fonts?

Where are files downloaded Themes stored?

Can my purchased Themes resources be used permanently?

Why are there so few free themes?

Why am I charged for downloading Themes resources?

How do I find the source files of the themes and fonts downloaded in Themes?

How do I restore to the default theme of the system?

Why does the software icon remain unchanged after the theme is changed?

Do I have to pay to download a theme?

Will rebooting or easing data delete purchased Themes resources?

Can I return or replace the resources that I purchased from Themes?

How to switch the system font of the mobile phone?

What if the fonts downloaded from Themes cannot be applied?

Why are the Themes resources so expensive?

How can I purchase Themes resources?

How to set a beautiful and personalized font?

What is Mix and how to use it?

Will Themes resources use the ROM of my phone?

Are there free-of-charge resources in Themes?

What if the lock screen wallpaper/home screen wallpaper/home screen icons are not displayed after the themes are applied?

Will the payment for theme resources be automatically renewed?

Why are there so limited Themes resources?

Why can't I find the themes I purchased when I log in to the same vivo account on another phone?

How can I add Themes resources to "My favorites"?

Are the purchased theme resources still there if I switch to another vivo account?

How can I retrieve the used resources in Themes?

Why can't I purchase the resources in Themes?

How can I delete Themes resources already downloaded?

How long is the time of trial use of charged Themes resources?

Can themes be set to automatic switching?

Why no results are found when I search for some Themes resources?

Can I search for the usage records of the Themes resources?

Why hasn't my account receive the themes while the payment is already made?

Why does the font of some characters remains unchanged after changing the font?

How do I cancel theme mix?

What if downloading with Themes failed?

Why does the same theme have different visual effects on different models?

Can I give Themes resources I purchased to friends?

What if the special symbols are not displayed?

Why is the font italic?

Is there a time limit for the weekly free themes in the theme ranking?

How do I view the Themes resources added to "My favorites"?

What if the themes in Themes added to "My favorites" are missing?

How do I try the trial use of Themes?

How do I view the ranking of themes in Themes?

Will discounts be offered for paid themes?

Can themes be used across different models?

Why do I have to purchase Themes resources that I already purchased before?

Why are there so limited types of Themes resources?

Are my purchased themes bound with my vivo account?

Can I delete already purchased theme resources?

Do I have to pay for downloading resources already purchased again?