vivo

Welcome to vivo Support

Lag & Stuck
Find my phone
vivo & Google account
Storage & File Manager
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi
Music & Video

What should I do if I forget the password of File safe or Privacy space or App lock?

How to encrypt the files on the phone?

Can I obtain the files in Privacy if I forget the password and answers of security questions of Privacy?

How to change Security questions of Privacy or App lock or File safe?

How to encrypt pictures and videos?

Can I use Face Access to encrypt and unlock the apps and privacy space?

How to turn off File safe or Privacy space?

How to change the password of File safe or Privacy space?

Can I recover the pictures deleted by accident in File safe?

How to use Fingerprint to encrypt and unlock the apps or privacy space?

Where can I find the files encrypted?

How to delete or move out encrypted files?

Lag & Stuck
Find my phone
vivo & Google account
Storage & File Manager
Backup & vivoCloud
Purchase consulting
Personal Hotspot & Wi-Fi
Music & Video