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Welcome to vivo Support

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System settings

Privacy & app encryption Shortcuts & Accessibility Lock screen password & Security answers Hotspot & tethering Other system settings RAM and storage space Android Auto Backup & Reset Smart Mirroring

System features

EasyShare Themes Camera

Accounts

vivo account Accounts & sync

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Hardware

Infrared remote control SIM card/SD card Battery Sensor

Common Issues

Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running

Home screen& Lock screen

Widget Home screen Lock screen settings

Operating System

Music

System settings

Privacy & app encryption Shortcuts & Accessibility Lock screen password & Security answers Hotspot & tethering Other system settings RAM and storage space Android Auto Backup & Reset Smart Mirroring

System features

EasyShare Themes Camera

Accounts

vivo account Accounts & sync

vivo Privacy Terms for After-sales Service

vivo Privacy Terms for After-sales Service

Hardware

Infrared remote control SIM card/SD card Battery Sensor

Common Issues

Call & Network & Connectivity Lag Charging & Heating & Power consumption App crash/no response/stop running

Home screen& Lock screen

Widget Home screen Lock screen settings

Operating System

Music

Contact Us

WhatsApp
Sat-Thu 09:00AM-06:00PM, excluding holidays
Messenger
Sat-Thu 09:00AM-06:00PM, excluding holidays
WhatsApp (E-Store)
Sat-Thu:09:00-18:00(Excluding Public Holidays)
+8801713180614 (E-Store Hotline)
Sat-Thu:09:00-18:00(Excluding Public Holidays)
+8801712843158 (Corporate Sales Only)
Sat-Thu:09:00-18:00(Excluding Public Holidays)
+8809638001022
Sat-Thu 09:00AM-06:00PM, excluding holidays
+8809610991079
Sat-Thu 09:00AM-06:00PM, excluding holidays
service.bd@vivo.com
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Sat-Thu 09:00AM-06:00PM, excluding holidays

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Y500
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X300 Pro
Y31d
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WhatsApp (Sat-Thu 09:00AM-06:00PM, excluding holidays)
Messenger (Sat-Thu 09:00AM-06:00PM, excluding holidays)
WhatsApp (E-Store)Sat-Thu:09:00-18:00(Excluding Public Holidays)
E-Store Hotline Sat-Thu:09:00-18:00(Excluding Public Holidays) +8801713180614
Corporate Sales Only Sat-Thu:09:00-18:00(Excluding Public Holidays) +8801712843158
Hotline (Sat-Thu 09:00AM-06:00PM, excluding holidays) +8809638001022
Hotline (Sat-Thu 09:00AM-06:00PM, excluding holidays) +8809610991079
service.bd@vivo.com
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30th & 31st Floor, Trade Intercontinental, 213/A, Tejgaon Industrial Area, Dhaka, Bangladesh, 1208

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